You receive a "SYSTEM ERROR: 0x80004005" error when you try to save or to publish a project in Microsoft Office Project Server 2003

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Article ID: 897771 - View products that this article applies to.
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SYMPTOMS

You experience the following symptoms the first time that you try to save or to publish a project:
  • You receive the following error message in the "Microsoft Project Server Spooler" dialog box:

    SYSTEM ERROR: 0x80004005
  • The Microsoft Windows SharePoint Services Web site is not automatically created for the project.

CAUSE

This issue occurs when you try to use a fully qualified domain name (FQDN) to connect to the Microsoft Office Project Server 2003 Web site. For example, it occurs when you use a FQDN instead of a host name, such as: http://projects.projsvr2003.domain.com instead of http://projsvr2003/ProjectServer.

RESOLUTION

To resolve this issue, use one of the following methods:
  • Use a host name, such as: http://projsvr2003/ProjectServer to connect to the Project Server Web site.
  • Use the WinHTTP Default Proxy Configuration Tool to add the FQDN to the Bypass List.
To add the FQDN to the Bypass List, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. Type the following command line, and then press ENTER:
    Proxycfg -d -p * "<local>;servername of WSS;FQDN of WSS;ipaddress of WSS"
  3. At the command prompt, type iisreset and then press ENTER. The iisreset command stops and then restarts Microsoft Internet Information Services (IIS).

Properties

Article ID: 897771 - Last Review: September 18, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Office Project Server 2003
  • Microsoft Office Project Professional 2003
Keywords: 
kbconfig kberrmsg kbusage kbsyssettings kbtshoot kbprb KB897771

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