When you try to prepare the Active Directory schema for the installation of Live Communications Server or of Communications Server, you receive an "Action failed with error code 0x80070035" error message

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Article ID: 898152 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
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Symptoms

When you try to install Microsoft Office Live Communications Server 2003, Microsoft Office Live Communications Server 2005, Microsoft Office Communications Server 2007, or Microsoft Office Communications Server 2007 R2, you may experience the following symptoms:
  • When you run the rtcsrv.msi PREP=SCHEMA command to prepare the Active Directory schema for the installation of Live Communications Server 2003, you receive an error message that resembles the following:
    Error 27690. Error '0x80070035' checking for registry key for schema master 'servername.example.com' during 'uploadSchemaEx'.
  • You run the Live Communications Server 2005 Active Directory Schema Preparation Wizard to prepare the Active Directory schema for the installation of Live Communications Server 2005. The Active Directory Schema Preparation Wizard generates the following error message when the wizard finishes running:
    Schema Preparation Wizard has failed.
    If you click View Log, the following information is displayed:
    Collapse this tableExpand this table
    ActionAction InformationExecution Result
    Schema PrepSchema Admin: TrueFailure
    LDF Path: path[0x80070035]
    \schema_lcs2005.ldf The network path was not found
    When you click Finish, you receive the following error message:
    Action failed with error code 0x80070035. The network path was not found.
  • You run the Communications Server Active Directory Schema Preparation Wizard to prepare the Active Directory schema for the installation of Communications Server. The Active Directory Schema Preparation Wizard generates the following error message when the wizard finishes running:
    Schema Preparation Wizard has failed.
    If you click View Log, the following information is displayed:
    Collapse this tableExpand this table
    ActionAction InformationExecution Result
    ErrorSchema Prep FailedFailure
    try running ldifde command directly for more error details [0x80070035]
    When you click Finish, you receive the following error message:
    Action failed with error code 0x80070035. The network path was not found.

Cause

This issue occurs if one or both of the following conditions are true:
  • The Remote Registry service is not running on the computer that holds the Schema Master operations master role.

    Note Operations master roles are also known as flexible single master operations (FSMO) roles.
  • Incorrect registry permissions are assigned on the computer that holds the Schema Master operations master role.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
324801 How to view and transfer FSMO roles in Windows Server 2003
197132 Windows 2000 Active Directory FSMO roles

Resolution

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, follow these steps:
  1. Start the Remote Registry service if the service is stopped. To do this, follow these steps:
    1. On the computer that holds the Schema Master operations master role, click Start, click Run, type services.msc, and then click OK.
    2. In the list of services, double-click Remote Registry.
    3. In the Startup type list, click Automatic, and then click Apply.
    4. Click Start, and then click OK.
  2. Verify registry permissions on the computer that holds the Schema Master operations role. To do this, follow these steps:
    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate, and then click the following registry subkey:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers\winreg
    3. On the Edit menu, click Permissions. The following minimum-level permissions are required:
      Collapse this tableExpand this table
      Group or user namePermission
      AdministratorsFull Control
      LOCAL SERVICERead
    4. After you verify that the correct permissions have been assigned, click OK.
    5. Quit Registry Editor.
  3. Restart the Live Communications Server Setup program to prepare the Active Directory schema.

Properties

Article ID: 898152 - Last Review: December 11, 2012 - Revision: 3.0
Applies to
  • Microsoft Office Communications Server 2007 Enterprise Edition
  • Microsoft Office Communications Server 2007 Standard Edition
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
  • Microsoft Office Live Communications Server 2005 Enterprise Edition
  • Microsoft Office Live Communications Server 2005 Standard Edition
  • Microsoft Office Live Communications Server 2003
Keywords: 
kbtshoot kbprb KB898152

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