Article ID: 898594 - View products that this article applies to.
If you try to install the Recovery Console on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you receive the following error message:
This symptom occurs if you try to install the Recovery Console by using either of the following CDs instead of a Windows XP SP2 CD:
Setup cannot continue because the version of Windows on your computer is newer than the version on the CD.
This issue occurs because you cannot run a version of Winnt32.exe from either of the following CDs on a Windows XP SP2-based computer:
To resolve this issue, use one of the following methods.
Method 1: Use a Windows XP SP2 CDClick Start, click Run, type CD drive letter:\i386\winnt32.exe /cmdcons, and then click OK.
Method 2: Install the Recovery Console before you install Windows XP SP2Install the Recovery Console before you install Windows XP SP2. After you install the Recovery Console, install Windows XP SP2.
Method 3: Install the Recovery Console by using files in the Windows XP SP2 Installation folder
For more information about Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
835935For more information about how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/835935/ )Windows XP SP2
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Article ID: 898594 - Last Review: December 5, 2006 - Revision: 2.4