FIX: An access violation may occur when a deadlock graph is written to the error log in SQL Server 2000
Bug #: 474363 (SQL Server 8.0) Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release. On This PageSUMMARYThis article describes the following about this hotfix
release:
SYMPTOMSConsider the following scenario:
For a list of all publicly released SQL Server 2000 Post-Service Pack 3a hotfixes, click the following article number to view the article in the Microsoft Knowledge Base: 810185 (http://support.microsoft.com/kb/810185/) SQL Server 2000 hotfix update for
SQL Server 2000 Service Pack 3 and 3a
CAUSEThis problem occurs because of a rare timing-related
condition. You may experience this condition if a deadlock occurs. An access violation
occurs if a Microsoft Distributed Transaction Coordinator (MSDTC)
transaction is orphaned after a deadlock is detected but before that
deadlock graph is written to the error log. RESOLUTIONThe installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft SQL Server 2000 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.PrerequisitesYou must have SQL Server 2000 SP4 installed to apply this hotfix.For more information about how to obtain SQL Server 2000 Service Pack 4, click the following article number to view the article in the Microsoft Knowledge Base: 290211 (http://support.microsoft.com/kb/290211/)
How to obtain the latest SQL Server 2000 service pack
Restart informationYou do not have to restart the computer after you apply this hotfix. However, SQL Server 2000 automatically restarts when you apply this hotfix.Registry informationYou do not have to change the registry when you apply this hotfix.Hotfix file informationThis hotfix contains only those files that are required to correct the problems that this article describes. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. SQL Server 2000 32-bit versionsDate Time Version Size File name ----------------------------------------------------------- 06-Jun-2005 22:46 8.11.50523.0 239,104 Mssdi98.dll 12-Jul-2005 17:23 2000.80.2148.0 430,080 Pfclnt80.dll 08-Jul-2005 01:50 2000.80.2148.0 323,584 Sqlagent.exe 08-Jul-2005 02:51 2000.80.2148.0 118,784 Sqldiag.exe 08-Jul-2005 02:09 2000.80.2148.0 102,400 Sqlfth75.dll 08-Jul-2005 16:07 2000.80.2148.0 9,154,560 Sqlservr.exe SQL Server 2000 64-bit versionDate Time Version Size File name Platform ---------------------------------------------------------------------- 06-Jun-2005 22:46 8.11.50523.0 758,784 Mssdi98.dll IA-64 08-Jul-2005 16:22 2000.80.2148.0 1,187,840 Pfclnt80.dll IA-64 08-Jul-2005 17:10 2000.80.2148.0 1,061,376 Sqlagent.exe IA-64 08-Jul-2005 16:33 2000.80.2148.0 334,336 Sqldiag.exe IA-64 08-Jul-2005 16:24 2000.80.2148.0 246,784 Sqlfth75.dll IA-64 08-Jul-2005 22:14 2000.80.2148.0 24,935,424 Sqlservr.exe IA-64Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files. WORKAROUNDTo work around this
problem, disable the 1204 trace flag in SQL Server. For more information about how to
enable or disable tracing in SQL Server 2000, see SQL Server Books
Online. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATION
For more information about the naming
schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 (http://support.microsoft.com/kb/822499/)
New naming schema for Microsoft SQL Server software update
packages
For more information about the terminology that Microsoft uses when it corrects software after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe
Microsoft software updates
For more information about how to troubleshoot a deadlock in SQL
Server 2000, click the following article number to view the article in the Microsoft Knowledge Base:
832524 (http://support.microsoft.com/kb/832524/)
SQL Server technical bulletin - How to resolve a deadlock
APPLIES TO
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