Article ID: 898767 - View products that this article applies to.
If you try to use the Microsoft Windows Update Web site to update Microsoft Windows Server 2003 to Service Pack 1 (SP1), you could experience problems. These problems can be caused by either a hardware issue or because you are not running Windows Server 2003.
Microsoft Windows Server 2003 Service Pack 1 (SP1) is not available to install from the Microsoft Windows Update Web site.
This issue occurs if either of the following conditions are true:
To resolve this issue, use one of the following methods.
Method 1: You are not running Windows Server 2003If you are already running Windows Server 2003 SP1, you will not see Windows Server 2003 SP1 on the Windows Update Web site.
To determine whether you are already running Windows Server 2003 Service Pack 1, follow these steps:
Method 2: You are running a Dell serverUse this method if you are running a Dell server and the following conditions are true:
Note If you have installed Windows Server 2003 directly from a Microsoft CD or you have upgraded from an earlier version of Windows, this issue does not apply to you.
To resolve this issue, install the following update. The following file is available for download from the Microsoft Download Center:
Download the 898792 package now.
Collapse this imageExpand this image
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
Windows Update does not offer Windows Server 2003 SP1 to any Dell servers that meet the previous criteria until the update has been installed on the server. Install the update on all Dell servers that meet the previous criteria, even if the servers are not configured as domain controllers. Additionally, we recommend that you install the update on all Dell servers including Dell servers that have successfully upgraded to Windows Server 2003 SP1.
Windows Update blocks a computer from downloading Windows Server 2003 SP1 if the following four conditions exist:
Article ID: 898767 - Last Review: November 1, 2006 - Revision: 2.2
Contact us for more help