You receive a "Runtime Error '381': Invalid Property Array Index" error message when you click Copy, Delete, or Properties in the Find Customers window in Microsoft Retail Management System, Store Operations 1.2

Article ID: 899174 - View products that this article applies to.
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In Store Operations Manager, when you click Copy, Delete, or Properties in the Find Customers dialog box, you receive the following error message:
Runtime Error '381': Invalid Property Array Index


Retail Management System has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Business Solutions Knowledge
897712 Microsoft Business Solutions Retail Management System 1.2 Service Pack 3 for Store Operations and Headquarters is available
To reproduce the problem, follow these steps:
  1. In Store Operations Manager, click Configuration on the File menu.
  2. Click the Options tab, and then click the Customer folder.
  3. Click to select the Always display find window for customers check box, and thenclick OK.
  4. On the Database menu, click Customers.
  5. Click Find Now, and then click New Search.
  6. Click one of the following: Copy, Delete, or Properties.


Article ID: 899174 - Last Review: November 2, 2013 - Revision: 4.0
Applies to
  • Microsoft Retail Management System Store Operations 1.2
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