Microsoft Business Solutions Knowledge Base articles are available only to those customers who have purchased the appropriate support contract and who have a valid account for the Microsoft Business Solutions PartnerSource Web site or to the Microsoft Business Solutions CustomerSource Web site. The More Information section describes the correct way to access Knowledge Base content for all products that are listed in the Applies To section of this article.

Note Microsoft Business Solutions - CRM provides limited content on the public Microsoft Knowledge Base Web site. To access additional Microsoft CRM content, use the instructions in the More Information section.

To obtain Knowledge Base articles for Microsoft Business Solutions products, you must visit the support page of one of the following Microsoft Web sites:

If you are a Microsoft Business Solutions Partners, visit the following Web site:If you are a Microsoft Business Solutions customer, visit the following Web site:To log on to either of these Web sites, you must have a valid Microsoft Passport Network account. If you have not previously used your Passport Network account to log on to the PartnerSource Web site or to the CustomerSource Web site, click the following link for instructions: