You may receive an error message when you try to run the Exchange Management Pack Configuration Wizard in a Microsoft Exchange Server 2003 clustered environment
When you run the Exchange Management Pack Configuration Wizard, and you try to configure Microsoft Exchange Server 2003 in a clustered environment, you may receive an error message that is similar to the following:
Error: Cannot configure the mailbox access account on computer Node_Name. This configuration can only be made after the Exchange MOM event 9986 is registered by MOM.
Note There may be multiple error messages of a similar kind. Each error message indicates a unique computer.
This issue occurs when some of the nodes in the cluster are not running Microsoft Exchange Server. Therefore, they do not have the Exchange Server program files installed locally. The Configuration Wizard returns an error for each node.
Copy the Exchange Management Pack key publisher executable file (EMPKP.exe) from an Exchange Server to the nodes where Exchange Server is not installed.
Note You can copy the EMPKP.exe file to any appropriate folder. The EMPKP.exe file is located in the Drive_Letter:\exchsvr\bin folder.
2.
On the nodes where Exchange Server is not installed, run the EMPKP.exe file as follows:
EMPKP /regsvr
3.
Use the Administrator Console in Microsoft Operations Manager (MOM) to create a temporary computer group that only includes the nodes where Exchange Server is not installed.
a.
Click Start, point to Programs, point to Microsoft Operations Manager 2005, click Administrator Console.
b.
Expand Microsoft Operations Manager (Your_Computer_Name), expand Management Packs, and then click Computer Groups.
c.
Right-click Computer Groups, and then click Create Computer Group.
d.
Click Next.
e.
Type Temp_Computer_Group in the Name box, and then click Next two times.
f.
Click Add.
g.
In the Add Computer dialog box, click to select Computer_Name where Computer_Name is the name of a cluster node where Exchange Server is not installed. Select all the cluster nodes where Exchange Server is not installed.
h.
After you have selected all the required computers, click OK.
i.
Click Next six times. In the respective dialog boxes, accept the default values that are already selected.
j.
Click Finish.
4.
Create a temporary rule group, and associate it together with the computer group that you created in step 3j.
a.
In the MOM 2005 Administrator Console, right-click Rule Groups, and then click Create Rule Group.
b.
Type Temp_Rule_Group in the Name box, and then click Next.
c.
Click Finish.
d.
Click Yes, and then click Add.
e.
Click the Temp_Computer_Group that you created in step 4d, and then click OK two times.
5.
Copy the following rule
to the temporary rule group:
In this scenario, the Configuration Wizard will return the following errors:
Error: Cannot configure the mailbox access account on computer Node5. This configuration can only be made after the Exchange MOM event 9986 is registered by MOM.
Error: Cannot configure the mailbox access account on computer Node6. This configuration can only be made after the Exchange MOM event 9986 is registered by MOM.
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