Description of the Word 2002 post-Service Pack 3 hotfix package: June 29, 2005

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SUMMARY

Microsoft has released the Word 2002 post-Service Pack 3 hotfix package for Microsoft Word 2002. This article describes the following information about the hotfix package:

Issue that the hotfix package fixes
Prerequisites for installing the hotfix package
Information about whether you must restart the computer after you install the hotfix package
Information about whether the hotfix package is replaced by any other hotfix package
Information about whether you must make any registry changes to use one or more of the hotfixes in the package
Files that the hotfix package contains

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INTRODUCTION

This article describes the Word 2002 issue that is fixed in the Word 2002 post-Service Pack 3 hotfix package that is dated June 29, 2005.

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Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

When you click Accept All Changes in Document in a Word 2002 document, all the tracked changes in the document are not accepted. You must accept each change separately.

This issue occurs if the Word 2002 document contains tracked changes in text boxes.

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A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install this version of the hotfix, you must have Office XP SP3 installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/ ) Description of Microsoft Office XP Service Pack 3
The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 (http://support.microsoft.com/kb/330537/ ) Office XP updates and patches released after September 2002 may require Windows Installer 2.0
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Size        File name
   --------------------------------------------------------------------------
   29-Jun-2005   18:58   6,638,592   Winwordff.msp (full-file/administrative)
   29-Jun-2005   18:57   3,032,064   Winwordop.msp (optimized)

After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date          Time    Version       Size         File name
   ------------------------------------------------------------
   27-Jun-2005   22:11   10.0.6768.0   10,635,976   Winword.exe

Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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