Task pane changes are lost when you modify the text that you inserted into a smart document in Word 2003

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Article ID: 899945
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
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SYMPTOMS

Consider the following scenario. You are using a smart document in Microsoft Office Word 2003. You insert some text from the Document Actions task pane into the smart document. Then, you type some text in the smart document. When you type the text, the smart document is refreshed. When the smart document is refreshed, all the previous contents of the Document Actions task pane are lost.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

After you install the service pack, follow the steps that are listed in the "How to enable the hotfix" section of the article to set the
DontUpdateSmartDocAtInsert
registry key and to activate the hotfix.

Hotfix information

How to obtain the hotfix

This issue is fixed in the Word 2003 post-Service Pack 2 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
898777 Description of the Word 2003 post-Service Pack 2 hotfix package: November 10, 2005

How to enable the hotfix

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:
  1. Quit your Office 2003 programs.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Options
  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
  5. Type DontUpdateSmartDocAtInsert, and then press ENTER.
  6. Right-click DontUpdateSmartDocAtInsert, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Office 2003 Service Pack 3.

Properties

Article ID: 899945 - Last Review: October 9, 2011 - Revision: 6.0
Keywords: 
kbregistry kboffice2003sp3fix kboffice2003presp3fix kbxml kbtemplate kbqfe kbbug kbfix KB899945

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