Article ID: 900907 - Last Review: June 29, 2005 - Revision: 1.2

A USB display device may remain visible in Device Manager after you unplug a USB display device from a Windows XP-based computer

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SYMPTOMS

After you unplug a universal serial bus (USB) display device from a Microsoft Windows XP-based computer, the USB display device may remain visible in Device Manager.
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CAUSE

This issue occurs because video-port based drivers do not automatically unload. When you unplug a USB device, the USB device should not remain visible in Device Manager. However, if the USB device is a USB display device, it remains visible in Device Manager. To unload a video-port based driver, the computer must be restarted.
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RESOLUTION

To resolve this issue, restart the computer.
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APPLIES TO
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Tablet PC Edition
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Keywords: 
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