You receive a "Microsoft Internet Explorer has encountered a problem and needs to close" error when you try to open a Web page in Internet Explorer 6 with Service Pack 1

Article ID: 901116 - View products that this article applies to.
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SYMPTOMS

In Microsoft Internet Explorer 6 with Service Pack 1 (SP1), you try to open a Web page that dynamically downloads a script from a URL. However, the script is not downloaded, and you receive the following error message:
Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
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CAUSE

This problem may occur when either of the following conditions is true:
  • The script cannot be downloaded from the URL that is specified. For example, the script does not exist at this URL.
  • The URL that is specified is not available. For example, the URL is invalid.
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RESOLUTION

To resolve this problem, install security update 896727. For more information about security update 896727, click the following article number to view the article in the Microsoft Knowledge Base:
896727
(http://support.microsoft.com/kb/896727/ )
MS05-038: Cumulative security update for Internet Explorer
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Properties

Article ID: 901116 - Last Review: March 29, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft Internet Explorer 6.0 SP1
Keywords: 
kberrmsg kbhtml kbtshoot kbprb KB901116
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