You receive a "You must enter a number between 0,00 and 100 000 000 000,00" error message or the value in the Actual Revenue column of a closed opportunity is 10 times more than you expect in Microsoft CRM

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Article ID: 901199 - View products that this article applies to.
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Symptoms

When you view a closed opportunity in Microsoft Business Solutions CRM 1.2, you experience one of the following symptoms:
  • The value that appears in the Actual Revenue column is ten times more than the actual revenue for that opportunity.
  • You receive the following error message when you try to open the closed opportunity:
    You must enter a number between 0,00 and 100 000 000 000,00.

Cause

This problem occurs if the Microsoft CRM server uses a Regional Options setting that specifies a European number format. The European number format uses a comma (,) as the decimal symbol. This problem occurs because the Closed Opportunities form does not correctly handle a comma as the decimal symbol.

Additionally, if you use the French (France) language locale with the (# ###,00) number format defined in CRM System Settings, you receive the error message that is mentioned in the "Symptoms" section.

Resolution

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2

More information

For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 901199 - Last Review: October 26, 2013 - Revision: 8.0
Applies to
  • Microsoft CRM 1.2
Keywords: 
kbnosurvey kbarchive kbmbsmigrate kbqfe kbhotfixserver KB901199

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