Article ID: 901199 - View products that this article applies to.
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When you view a closed opportunity in Microsoft Business Solutions CRM 1.2, you experience one of the following symptoms:
This problem occurs if the Microsoft CRM server uses a Regional Options setting that specifies a European number format. The European number format uses a comma (,) as the decimal symbol. This problem occurs because the Closed Opportunities form does not correctly handle a comma as the decimal symbol.
Additionally, if you use the French (France) language locale with the (# ###,00) number format defined in CRM System Settings, you receive the error message that is mentioned in the "Symptoms" section.
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/904435/ )Update Rollup 2 is available for Microsoft CRM 1.2
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards