The LsaLookupNames function may take a very long time to retrieve a SID in Windows 2000

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Article ID: 901376 - View products that this article applies to.
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Symptoms

On a domain controller that is running Microsoft Windows 2000, when you try to use the LsaLookupNames function to retrieve a security identifier (SID) that corresponds to a user name or to a group name, the operation may take a very long time to finish.

Cause

This problem may occur if there are many trusts between domains on the network, and you do not specify a domain name. Or, this problem may occur when one or more domains are unresponsive.

Resolution

Hotfix information

Install this hotfix on every Windows 2000-based domain controller in the domain where you use the LsaLookupNames function.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Lsasrv.dll5.0.2195.7055513,29623-Jun-200506:00x86
Sp3res.dll5.0.2195.70406,309,37621-Apr-200510:07x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 901376 - Last Review: November 2, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbbug kbfix kbhotfixserver kbqfe kbwin2000presp5fix KB901376

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