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Article ID: 902325 - Last Review: June 20, 2007 - Revision: 2.1

Your presentation is not copied to the CD when you try to use the Package for CD feature in PowerPoint

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SYMPTOMS

When you try to use the Package for CD feature in Microsoft Office PowerPoint, your presentation is not copied to the CD. Additionally, you may experience one or more of the following symptoms:
  • The computer may appear to respond slower than usual, or the computer may stop responding.
  • You may receive a "Trying to Erase" error message.
  • You may receive one or more of the following error messages:
    The files cannot be copied because the CD is not writable. What do you want to do?
    Insert a blank CD into drive driveletter:
    Click Retry after the CD is inserted.
    The files cannot be copied to this CD because the CD already contains content. Try copying to a blank recordable CD (CD-R) or a rewritable CD (CD-RW).

CAUSE

These issues may occur when either of the following conditions is true:
  • You did not use a blank, unformatted CD when you used the Package for CD feature in PowerPoint to copy your presentation.
  • A software program that is running on the computer prevented PowerPoint from copying files to the CD.

RESOLUTION

To resolve this issue, use one of the following methods:
  • Use a blank, unformatted CD to copy files when you use the Package for CD feature in PowerPoint.
  • Quit all other programs that are running when you use the Package to CD feature in PowerPoint.

APPLIES TO
  • Microsoft Office PowerPoint 2007
  • Microsoft Office PowerPoint 2003
Keywords: 
kbnewfile kberrmsg kbtshoot kbprb KB902325

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