You cannot trace the details of the traffic that passes through the Web Proxy Filter in Internet Security and Acceleration (ISA) Server 2004

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Article ID: 902414 - View products that this article applies to.
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SYMPTOMS

In Microsoft Internet Security and Acceleration (ISA) Server 2004, you cannot trace the details of the traffic that passes through the Web Proxy Filter.

Note The Web Proxy filter in ISA Server 2004 can support multiple protocols. These protocols include HTTP and HTTPS.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891024 How to obtain the latest ISA Server 2004 service pack
To enable detailed tracing in ISA Server 2004, apply the following hotfix.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

For ISA Server 2004 Standard Edition, you must have Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891024 How to obtain the latest ISA Server 2004 service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
ISA Server 2004 Enterprise Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Aug-2005  09:11  4.0.3440.273      676,120  W3filter.dll                                                
ISA Server 2004 Standard Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   08-Aug-2005  13:27  4.0.2163.273      660,704  W3filter.dll                                                   

After you apply the hotfix

To enable detailed tracing, you will also need a tracing package that is available from Microsoft Product Support Services (PSS). This package includes instructions about how to enable and to read the logs.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.

MORE INFORMATION

The tracing functionality that is provided by this hotfix includes functionality that is not provided by the Network Monitor utility. This functionality includes the following:
  • Details about the relationship between the client-to-ISA session and the ISA-to-server session.
  • Details about some parts of the encrypted traffic in HTTPS bridging.
For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:
885957 How to install ISA Server hotfixes and updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 902414 - Last Review: October 9, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2004 Service Pack 1, when used with:
    • Microsoft Internet Security and Acceleration Server 2004 Standard Edition
Keywords: 
kbautohotfix kbfix kbbug kbqfe kbhotfixserver KB902414

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