Article ID: 902851 - Last Review: November 2, 2007 - Revision: 2.5

FIX: SQL Server 2000 may intermittently appear to stop responding (hang) during a scheduled maintenance DBCC DBREINDEX operation

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View products that this article applies to.
BUG #: 474421 (SQL Server 8.0)
BUG #: 474598 (SQL Server 8.0)
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.

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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package
  • The prerequisites for installing the hotfix package
  • Whether you must restart the computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes
  • The files that are contained in the hotfix package
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SYMPTOMS

Microsoft SQL Server 2000 may intermittently appear to stop responding (hang) during a scheduled maintenance DBCC DBREINDEX operation. If you are running SQL Server 2000 in a clustered environment, the clustered SQL Server 2000 resource may go offline because the IsAlive functionality determines that the SQL Server 2000 resource has stopped responding.

Additionally, error messages that are similar to the following may be written to the SQL Server 2000 error log:
Error: 17883, Severity: 1, State: 0
Process 56:1 (56c) UMS Context 0x11761B68 appears to be non-yielding on Scheduler 0.
For a list of all publicly released SQL Server 2000 Post-Service Pack 3a hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
810185  (http://support.microsoft.com/kb/810185/ ) SQL Server 2000 hotfix update for SQL Server 2000 Service Pack 3 and 3a
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CAUSE

This problem occurs if the worker thread that runs the DBCC DBREINDEX operation monopolizes the scheduler. This problem occurs because the index builder thread only yields to other processes after the index builder process has filled approximately 100 extents.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • Microsoft SQL Server 2000 Service Pack 3 (SP3)

    For more information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
    290211  (http://support.microsoft.com/kb/290211/ ) How to obtain the latest SQL Server 2000 service pack
  • Microsoft SQL Server 2000 hotfix build 2000.80.1007

    For more information about how to obtain SQL Server 2000 hotfix build 2000.80.1007, click the following article number to view the article in the Microsoft Knowledge Base:
    893312  (http://support.microsoft.com/kb/893312/ ) FIX: You may receive a "SQL Server could not spawn process_loginread thread" error message, and a memory leak may occur when you cancel a remote query in SQL Server 2000

Restart information

You do not have to restart the computer after you apply this hotfix.

Registry information

You do not have to change the registry.

File information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
SQL Server 2000, 32-bit versions
   Date         Time   Version         Size       File name
   ------------------------------------------------------------------
   15-Apr-2005  01:07  6.1.9.0            15,872  Spupdsvc.exe     
   22-Jun-2005  02:10                      3,842  Tempcatsign.cdf
   22-Jun-2005  02:07  2000.80.1029.0    664,128  Autoplt.dll      
   22-Jun-2005  02:07  2000.80.1029.0     78,400  Console.exe      
   22-Jun-2005  02:07  2000.80.1029.0    332,352  Ctasksui.dll     
   22-Jun-2005  02:07  2000.80.1029.0    315,968  Custtask.dll     
   22-Jun-2005  02:07  2000.80.1029.0     33,340  Dbmslpcn.dll     
   15-Apr-2005  01:17                    786,432  Distmdl.ldf
   15-Apr-2005  01:17                  2,359,296  Distmdl.mdf
   15-Apr-2005  01:17                        180  Drop_repl_hotfix.sql
   22-Jun-2005  02:07  2000.80.1029.0  1,905,216  Dtspkg.dll       
   22-Jun-2005  02:07  2000.80.1029.0    528,960  Dtspump.dll      
   22-Jun-2005  02:07  2000.80.1029.0  1,557,052  Dtsui.dll        
   22-Jun-2005  02:07  2000.80.1029.0    639,552  Dtswiz.dll       
   22-Jun-2005  02:07  2000.80.1029.0    102,992  Impprov.dll      
   15-Apr-2005  01:17                    747,927  Instdist.sql
   15-Apr-2005  01:17                      1,581  Inst_repl_hotfix.sql
   22-Jun-2005  02:07  2000.80.1029.0    352,828  Isqlw.exe        
   22-Jun-2005  02:07  2000.80.1029.0     82,492  Itwiz.exe        
   22-Jun-2005  02:07  2000.80.1029.0     90,692  Msgprox.dll      
   15-Apr-2005  00:59  8.11.41022.0      226,304  Mssdi98.dll      
   22-Jun-2005  02:07  2000.80.1029.0     62,024  Odsole70.dll     
   22-Jun-2005  02:08  2000.80.1029.0     25,144  Opends60.dll     
   22-Jun-2005  02:07  2000.80.1029.0     57,904  Osql.exe         
   22-Jun-2005  02:07  2000.80.1029.0    279,104  Pfutil80.dll     
   15-Apr-2005  01:13                    551,012  Procsyst.sql
   15-Apr-2005  01:17                     12,305  Qfe469315.sql
   15-Apr-2005  01:17                     19,195  Qfe469571.sql
   15-Apr-2005  01:17                      5,157  Qfe472197.sql
   22-Jun-2005  02:07  2000.80.1029.0    143,940  Qrdrsvc.exe      
   22-Jun-2005  01:54                  1,136,160  Replmerg.sql
   22-Jun-2005  02:07  2000.80.1029.0    221,768  Replprov.dll     
   22-Jun-2005  02:07  2000.80.1029.0    307,784  Replrec.dll      
   17-Jun-2005  22:42  2000.80.1029.0    159,813  Replres.rll
   15-Apr-2005  01:17                  1,088,240  Replsys.sql
   15-Apr-2005  01:17                    986,746  Repltran.sql
   15-Apr-2005  01:17                         55  Repl_uninstall.sql
   22-Jun-2005  02:07  2000.80.1029.0    287,304  Rinitcom.dll     
   22-Jun-2005  02:07  2000.80.1029.0     78,416  Sdiclnt.dll      
   22-Jun-2005  02:07  2000.80.1029.0    823,872  Semexec.dll      
   22-Jun-2005  02:07  2000.80.1029.0     66,112  Semmap.dll       
   22-Jun-2005  02:07  2000.80.1029.0     57,916  Semnt.dll        
   22-Jun-2005  02:07  2000.80.1029.0    492,096  Semobj.dll       
   17-Jun-2005  23:09  2000.80.1029.0    172,032  Semobj.rll
   22-Jun-2005  02:07  2000.80.1029.0     53,832  Snapshot.exe     
   15-Apr-2005  01:13                    125,540  Sp3_serv_uni.sql
   22-Jun-2005  02:07  2000.80.1029.0     28,672  Sqlagent.dll     
   22-Jun-2005  02:07  2000.80.1029.0    311,872  Sqlagent.exe     
   22-Jun-2005  02:07  2000.80.1029.0    168,001  Sqlakw32.dll     
   22-Jun-2005  02:07  2000.80.1029.0     33,344  Sqlctr80.dll     
   22-Jun-2005  02:07  2000.80.1029.0  4,215,360  Sqldmo.dll       
   22-Jun-2005  02:07                     25,172  Sqldumper.exe    
   17-Jun-2005  22:30  2000.80.1029.0     28,672  Sqlevn70.rll
   22-Jun-2005  02:07  2000.80.1029.0    156,224  Sqlmaint.exe     
   22-Jun-2005  02:07  2000.80.1029.0    180,792  Sqlmap70.dll     
   22-Jun-2005  02:07  2000.80.1029.0    188,992  Sqlmmc.dll       
   17-Jun-2005  23:01  2000.80.1029.0    479,232  Sqlmmc.rll
   22-Jun-2005  02:07  2000.80.1029.0    401,984  Sqlqry.dll       
   22-Jun-2005  02:07  2000.80.1029.0     57,920  Sqlrepss.dll     
   22-Jun-2005  02:07  2000.80.1029.0  7,725,137  Sqlservr.exe     
   22-Jun-2005  02:07  2000.80.1029.0    590,396  Sqlsort.dll      
   22-Jun-2005  02:07  2000.80.1029.0     45,644  Sqlvdi.dll       
   22-Jun-2005  02:07  2000.80.1029.0    106,588  Sqsrvres.dll     
   22-Jun-2005  02:07  2000.80.1029.0     33,340  Ssmsgnet.dll     
   22-Jun-2005  02:07  2000.80.1029.0     33,340  Ssmslpcn.dll     
   22-Jun-2005  02:07  2000.80.1029.0     33,340  Ssmsqlgc.dll     
   22-Jun-2005  02:07  2000.80.1029.0     82,492  Ssnetlib.dll     
   22-Jun-2005  02:07  2000.80.1029.0     25,148  Ssnmpn70.dll     
   22-Jun-2005  02:07  2000.80.1029.0    123,456  Stardds.dll      
   22-Jun-2005  02:07  2000.80.1029.0    158,268  Svrnetcn.dll     
   22-Jun-2005  02:07  2000.80.1029.0     76,416  Svrnetcn.exe     
   22-Jun-2005  02:07  2000.80.1029.0     49,228  Ums.dll          
   22-Jun-2005  02:07  2000.80.1029.0     74,304  Xplog70.dll      
   22-Jun-2005  02:07  2000.80.1029.0     98,872  Xpweb70.dll      
   22-Jun-2005  02:07  2000.80.1029.0     57,904  Osql.exe         
   15-Apr-2005  01:07  1.0.97.0          941,056  Sqlstpcustomdll.dll  
   15-Apr-2005  01:07                     23,040  Sqlstpcustomdll.rll
   15-Apr-2005  01:07  6.1.9.0           344,576  Updspapi.dll
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

This hotfix modifies the index builder code to add an optional yield after the index builder fills every page or extent.

For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499   (http://support.microsoft.com/kb/822499/ ) New naming schema for Microsoft SQL Server software update packages
For more information about the terminology that Microsoft uses when Microsoft corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft SQL Server 2000 Desktop Engine (Windows)
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Personal Edition
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000, Workgroup Edition
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Keywords: 
kbautohotfix kbbug kbfix kbhotfixserver kbqfe KB902851
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