Article ID: 902973 - Last Review: July 1, 2005 - Revision: 1.1

You occasionally receive a "STOP 0x000000D1" error message when you start or shut down a Windows XP-based computer or a Windows Server 2003-based computer

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SYMPTOMS

When you start or shut down a Microsoft Windows XP-based computer or a Microsoft Windows Server 2003-based computer, you may occasionally receive a Stop error message that is similar to the following:
A problem has been detected and Windows has been shut down to prevent damage to your computer...

STOP 0x000000D1 (0x00000000, 0x00000002, 0x00000001, 0xf7167161)

DRIVER_IRQL_NOT_LESS_OR_EQUAL


Note The four parameters in this error message may vary, depending on the cause of the Stop error.
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CAUSE

This problem occurs when there is a failure between the time the USB controller is suspended and the time that the USB controller resumes. This failure occurs very rarely.

Note This problem may occur even if no USB devices are connected to the computer.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
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Keywords: 
kbtshoot kberrmsg KB902973
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