Windows Update or Microsoft Update offer updates for products that are not installed on the computer

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Article ID: 902992 - View products that this article applies to.
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SYMPTOMS

Windows Update or Microsoft Update offer updates for products that are not installed on the computer.

CAUSE

This issue occurs if Windows Update or Microsoft Update detect system files that are on the computer and that may have to be updated. Windows Update and Microsoft Update offer updates only when applicability conditions are met on the local computer. However, an uninstalled program might have left dependent system files on the computer. Therefore, Windows Update or Microsoft Update detect system files that are on the computer and that may have to be updated. This behavior occurs even though the program is not installed.

WORKAROUND

To work around this issue, use the appropriate method.

Microsoft Update offers Office updates for Office programs that are not installed

For more information about what to do if Microsoft Update offers Office updates for Office programs that are not installed, click the following article number to view the article in the Microsoft Knowledge Base:
830335 Office Update offers updates for Office programs that you do not have installed

Windows Update and Microsoft Update offer updates for programs that are not installed

To work around this issue, install the update. Then, hide the update so that the update is not displayed again. To hide an update, follow these steps:
  1. Click Start, point to All Programs, and then click either Windows Update or Microsoft Update.
  2. Click Custom.
  3. Click to clear the check box that is next to the update that you want to hide.
  4. Expand the update that you want to hide, and then click to clear the Don't show this update again check box.
  5. Click Review and install updates.

Properties

Article ID: 902992 - Last Review: September 7, 2005 - Revision: 1.3
APPLIES TO
  • Microsoft Update
  • Microsoft Windows Update
Keywords: 
kbtshoot kbprb kbwindowsupdatev6 KB902992

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