Article ID: 903037 - View products that this article applies to.
The Remote Procedure Call service (Rpcss.exe) frequently stops responding when COM+ applications are running on a server that is running Microsoft Windows 2000.
This problem occurs because of a race condition in the Rpcss.exe file when COM+ rundown routines are running.
Hotfix rollup package informationThis problem is fixed in Microsoft Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 35. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/910370/ )Availability of Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 35
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
PrerequisitesYou must have Windows 2000 installed to apply this hotfix.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows 2000, x86
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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates