Issues that are fixed in Outlook 2003 with Business Contact Manager Update Service Pack 1

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Article ID: 903273 - View products that this article applies to.
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INTRODUCTION

This article lists the issues that are fixed in Microsoft Office Outlook 2003 with Business Contact Manager Update Service Pack 1 (SP1). For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:
902963 Description of Service Pack 1 for Outlook 2003 with Business Contact Manager Update and for Small Business Accounting 2006

MORE INFORMATION

Issues that are fixed

The following issues are fixed in Outlook 2003 with Business Contact Manager Update SP1.

Cannot import Microsoft Outlook contacts to a Business Contact Manager folder

This update provides an option in the Business Contact Manager import wizard that lets you import Outlook contacts to a Business Contact Manager folder.

Fields on the Financial History tab of an account form do not sort by using the correct semantics

When you sort the fields on the Financial History tab of an account form that is linked to Small Business Accounting, the fields are not sorted by using the correct semantics.

A new set of menu items is added to the Business Contact Manager menu when you click New on the File menu

After you click the arrow on the Inspector button and then click New on the File menu, a new set of menu items is added to the Business Contact Manager menu.

You receive an error message when you confirm a deletion in the Products and Service Items list

Immediately after you update the Products and Service Items list in a Small Business Management account, you press DELETE. When you click Yes to confirm the deletion, you receive the following error message:
Business Contact Manager for Outlook could not complete your last action or actions. Please try again.

You receive a "Do you want to save changes?" message when you close an appointment in Business Contact Manager

When you close an appointment in Business Contact Manager, you receive the following message:
Do you want to save changes?
This issue may occur if the time entry in the Small Business Management account was deleted.

You are not prompted to save an Opportunity when you convert it to an Invoice

If you convert an Opportunity to an Invoice without first saving the Opportunity, you are not prompted to save the Opportunity. Additionally, the Invoice may be missing items.

You receive a "Report could not be generated" error message when you try to open a report

When you try to open a report in Business Contact Manager, the report does not open. Additionally, you receive the following error message:
Report could not be generated .Please try again.

Data is not sorted correctly in the Submit Billable Time form

When you try to sort the data in the Submit Billable Time form, the data is not sorted correctly.

A business note is lost when you import contacts

When you import contacts that include a business note in Business Contact Manager, you may receive an error message during the import process. Additionally, the business note is lost.

Note This issue occurs only in the Italian version of Business Contact Manager.

Help topic added about how to import contacts to Business Contact Manager

This update adds a Business Contact Manager Help topic that includes information about how to import contacts to Business Contact Manager.

You receive an error message when you try to modify the filter criteria in an Opportunity report

When you try to modify the filter criteria in an Opportunity report, you receive the following error message:
Business Contact Manager for Outlook could not complete your last action or actions. Please try again.

Data that includes a dollar sign is not correctly sorted in an Opportunity

When you sort the data in the Product and Service Items list of an Opportunity, the data is not correctly sorted if the data includes a dollar sign ($).

You receive an error message when you modify the filter criteria in an Accounts report

When you modify the filter criteria for the number of records to be shown in an Accounts report, you receive the following error message:
Business Contact Manager for Outlook could not complete your last action or actions. Please try again.

You receive an error message when you quit the List Builder Integration process by pressing F4

When you press F4 to quit the List Builder Integration process, you receive the following error message:
Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.
When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
   Application name   Application version   Module name   Module version   Offset
   --------------------------------------------------------------------------------
   Sniffer.exe        2.5.0.0               Sniffer.exe   2.5.0.0          0000626c

You receive an error message when you try to change the filter criteria in the Business Contact Phone List report

When you try to change the filter criteria in the Business Contact Phone List report, you receive the following error message:
Business Contact Manager for Outlook could not complete your last action or actions. Please try again.

Contact data is not imported into a Small Business Manager account

When some fields in the Business Contact Manager contacts are blank, the contact data is not imported when you try to import the contacts into a Small Business Manager account.

A received e-mail message is not automatically linked to a contacts folder

When you receive an e-mail message in Business Contact Manager, the message is not automatically linked to the correct contacts folder. This issue may occur when one of the following conditions is true:
  • The contacts folder is reenabled by using the Enable Folder Warning dialog box when you restart Microsoft Office Outlook 2003.
  • The contacts folder is reenabled by using the Manage Email Auto Linking dialog box.

You cannot type a value in the Adjusted Percentage field in the Product Items list

You cannot type a value in the Adjusted Percentage field in the Product Items list of an Opportunity. This issue may occur if the input locale on the computer was changed.

You receive an error message if you press F4 when you import a large contact list in Business Contact Manager

If you press F4 when you import a large contact list in Business Contact Manager, Business Contact Manager continues to run. However, you receive the following error message:
Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.
When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
   Application name   Application version   Module name   Module version   Offset
   --------------------------------------------------------------------------------
   Explorer.exe       6.0.2542.0            Shell32.dll   6.0.2542.0       000233b3

Some Opportunities or activities are not updated when you merge an imported contact list

If you try to import a contact list as a merged list in Business Contact Manager when the Update duplicates option is enabled, some Opportunities or activities are not updated. Additionally, some errors are logged in the Business Contact Manager log file.

You receive a "The Report could not be generated" error message when you modify a History Report

When you click Modify report and then select a business contact in a History Report in Business Contact Manager, you receive the following error message:
The Report could not be generated. Please try again.
When you click OK to the error message, you receive the following error message:
Logon Failed.

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Article ID: 903273 - Last Review: July 27, 2006 - Revision: 1.1
APPLIES TO
  • Microsoft Office Outlook 2003 with Business Contact Manager
Keywords: 
kbfixs kberrmsg kbbug kbtshoot kbinfo KB903273

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