You experience a long delay when you try to view the DACL or the SACL security information for an object after you install Windows Server 2003 Service Pack 1

After you install Microsoft Windows Server 2003 Service Pack 1 (SP1), when you click the Security tab in the Properties dialog box of an object to try to view the users and groups in the discretionary access control list (DACL) or the system access control list (SACL), you experience a long delay.

This problem occurs in particular for lists that have many groups in them. When you open the DACL or the SACL, you may see many calls to the DRSCrackNames remote procedure call (RPC) function in a trace of the activity on the network. This RPC function calls target domain controllers on the primary domain and on other trusted domains.

This problem occurs because the ability to display the common name for groups was added in hotfix 818739. This behavior adds several round trips to the domain controllers where these groups are hosted and adds a noticeable delay when the lists are long.

Note Hotfix 818739 is included in Windows Server 2003 Service Pack 1. For more information about hotfix 818739, click the following article number to view the article in the Microsoft Knowledge Base:

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base: Note Windows Server 2003 Service Pack 1 is included in x64-based versions of Windows Server 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix unless the Aclui.dll file is being used by a management component or by the Properties dialog box of a GPO.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 64-bit x64-based versions

Windows Server 2003, 64-bit Itanium-based versions with SP1

Windows Server 2003, 64-bit x64-based versions with SP1

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

Hotfix 903662 introduces the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ACLUI\TranslateName registry subkey.
The TranslateName registry subkey switches the display of group names between the pre-Windows Server 2003 SP1 behavior and the post-Windows Server 2003 SP1 behavior. By default, hotfix 903662 sets the value of the TranslateName registry subkey to 0, to use the pre-Windows Server 2003 SP1 behavior. To use the post-Windows Server 2003 SP1 behavior, change the value to 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site: