FIX: An "Enterprise Single Sign-On is offline" error message may be logged in the Configuration log when you try to use the "Configframework /s" command to silently reconfigure BizTalk Server 2004

You try to use the Configframework /s command together with the Configxml.xml file to silently reconfigure Microsoft BizTalk Server 2004. When you do this, an error message that is similar to the following may be logged in the Configuration log: Additionally, a Warning event that is similar to the following may be logged in Event Viewer:

Event Type: Warning
Event Source: ENTSSO
Event Category: Enterprise Single Sign-On
Event ID: 10536
Description: SSO AUDIT Function: ControlApplication Tracking ID: ba8b0897-9929-4df2-8519-706e4b041f6e Client Computer: computername (wmiprvse.exe:316) Client User: - Application Name: {0DA0E9C9-FD61-42CA-8D40-5DE8FEE02143} Error Code: 0xC0002A10, Enterprise Single Sign-On is offline.

Note In this Warning event, computername is a placeholder for the name of the computer.

This problem occurs after you use the Configframework /s command to reconfigure BizTalk Server 2004 several times.

This problem occurs because of a bug in the Enterprise Single Sign-On component of BizTalk Server 2004.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have BizTalk Server 2004 Service Pack 1 (SP1) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply this hotfix, you must add the WaitForOnline entry to the registry to resolve this problem. To add the WaitForOnline entry to the registry, follow these steps:

1. Click Start, click Run, type Regedit, and then click OK.
2. Locate and then click the following registry key:
   HKEY_LOCAL_MACHINE\Software\Microsoft\ENTSSO
3. Right-click ENTSSO, point to New, and then click DWORD Value.
4. Type WaitForOnline, and then press ENTER.
5. Right-click WaitForOnline, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Quit Registry Editor.

For more information about the terminology that Microsoft uses when Microsoft corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base: