Article ID: 904388 - Last Review: December 5, 2007 - Revision: 2.6
FIX: A COM+ application stops responding, and desktop icons and the taskbar may not appear as expected on a computer that is running Windows Server 2003
On a computer that is running Microsoft Windows Server 2003, a Microsoft COM+ application stops responding to DCOM requests from remote clients. Additionally, desktop icons and the taskbar may not appear as expected when you log on to the computer.
This problem occurs because of a deadlock condition in the remote procedure call (RPC) subsystem library (Rpcss.dll). The deadlock condition may also cause the Windows logon process (Winlogon.exe) to fail.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003
Hotfix rollup package information This problem is fixed in Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 7.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
910730
(http://support.microsoft.com/kb/910730/
)
Availability of Windows Server 2003 Post-Service Pack 1 COM+ 1.5 Hotfix Rollup Package 7
Hotfix information Prerequisites You must have Windows Server 2003 or Windows Server 2003 Service Pack 1 (SP1) installed on the computer to apply this hotfix.
Restart requirement You must restart the computer after you apply this hotfix.
Hotfix replacement information This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, Itanium architecture
File name File version File size Date Time Platform Service branch Catsrv.dll 2001.12.4720.445 622,080 17-Nov-2005 02:45 IA-64 Not Applicable Catsrvut.dll 2001.12.4720.445 1,555,456 17-Nov-2005 02:45 IA-64 Not Applicable Clbcatex.dll 2001.12.4720.445 263,680 17-Nov-2005 02:45 IA-64 Not Applicable Clbcatq.dll 2001.12.4720.445 1,287,168 17-Nov-2005 02:45 IA-64 Not Applicable Colbact.dll 2001.12.4720.445 171,008 17-Nov-2005 02:45 IA-64 Not Applicable Comadmin.dll 2001.12.4720.445 411,136 17-Nov-2005 02:45 IA-64 Not Applicable Comrepl.dll 2001.12.4720.445 275,456 17-Nov-2005 02:45 IA-64 Not Applicable Comsvcs.dll 2001.12.4720.445 3,143,168 17-Nov-2005 02:45 IA-64 Not Applicable Comuid.dll 2001.12.4720.445 1,873,408 17-Nov-2005 02:45 IA-64 Not Applicable Es.dll 2001.12.4720.445 654,336 17-Nov-2005 02:45 IA-64 Not Applicable Msdtcprx.dll 2001.12.4720.445 1,311,744 17-Nov-2005 02:45 IA-64 Not Applicable Msdtctm.dll 2001.12.4720.445 3,152,384 17-Nov-2005 02:45 IA-64 Not Applicable Msdtcuiu.dll 2001.12.4720.445 463,360 17-Nov-2005 02:45 IA-64 Not Applicable Mtxclu.dll 2001.12.4720.445 203,776 17-Nov-2005 02:45 IA-64 Not Applicable Mtxdm.dll 2001.12.4720.445 45,568 17-Nov-2005 02:45 IA-64 Not Applicable Mtxoci.dll 2001.12.4720.445 320,000 17-Nov-2005 02:45 IA-64 Not Applicable Ole32.dll 5.2.3790.445 3,582,976 17-Nov-2005 02:45 IA-64 Not Applicable Olecli32.dll 5.2.3790.445 223,744 17-Nov-2005 02:45 IA-64 Not Applicable Olecnv32.dll 5.2.3790.445 89,088 17-Nov-2005 02:45 IA-64 Not Applicable Rpcproxy.dll 5.2.3790.141 73,216 17-Nov-2005 02:45 IA-64 Not Applicable Rpcrt4.dll 5.2.3790.141 2,150,400 17-Nov-2005 02:45 IA-64 Not Applicable Rpcss.dll 5.2.3790.445 694,272 17-Nov-2005 02:45 IA-64 Not Applicable Stclient.dll 2001.12.4720.445 140,800 17-Nov-2005 02:45 IA-64 Not Applicable Txflog.dll 2001.12.4720.445 280,064 17-Nov-2005 02:45 IA-64 Not Applicable Wcatsrv.dll 2001.12.4720.445 258,560 17-Nov-2005 02:45 x86 WOW Wcatsrvut.dll 2001.12.4720.445 584,192 17-Nov-2005 02:45 x86 WOW Wclbcatex.dll 2001.12.4720.445 98,304 17-Nov-2005 02:45 x86 WOW Wclbcatq.dll 2001.12.4720.445 490,496 17-Nov-2005 02:45 x86 WOW Wcolbact.dll 2001.12.4720.445 56,832 17-Nov-2005 02:45 x86 WOW Wcomadmin.dll 2001.12.4720.445 189,440 17-Nov-2005 02:45 x86 WOW Wcomsvcs.dll 2001.12.4720.445 1,209,344 17-Nov-2005 02:45 x86 WOW Wes.dll 2001.12.4720.445 226,816 17-Nov-2005 02:45 x86 WOW Wmsdtcprx.dll 2001.12.4720.445 445,952 17-Nov-2005 02:45 x86 WOW Wmsdtcuiu.dll 2001.12.4720.445 160,768 17-Nov-2005 02:45 x86 WOW Wmtxclu.dll 2001.12.4720.445 76,288 17-Nov-2005 02:45 x86 WOW Wmtxdm.dll 2001.12.4720.445 18,944 17-Nov-2005 02:45 x86 WOW Wmtxoci.dll 2001.12.4720.445 109,056 17-Nov-2005 02:45 x86 WOW Wole32.dll 5.2.3790.445 1,193,984 17-Nov-2005 02:45 x86 WOW Wolecli32.dll 5.2.3790.445 72,192 17-Nov-2005 02:45 x86 WOW Wolecnv32.dll 5.2.3790.445 36,352 17-Nov-2005 02:45 x86 WOW Wrpcproxy.dll 5.2.3790.141 26,112 17-Nov-2005 02:45 x86 WOW Wrpcrt4.dll 5.2.3790.141 544,256 17-Nov-2005 02:45 x86 WOW Wstclient.dll 2001.12.4720.445 60,416 17-Nov-2005 02:45 x86 WOW Wtxflog.dll 2001.12.4720.445 95,232 17-Nov-2005 02:45 x86 WOW
Windows Server 2003 SP1, Itanium architecture
File name File version File size Date Time Platform SP requirement Service branch Catsrv.dll 2001.12.4720.2572 657,408 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Catsrvut.dll 2001.12.4720.2572 1,632,256 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Clbcatex.dll 2001.12.4720.2572 279,040 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Clbcatq.dll 2001.12.4720.2572 1,353,728 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Colbact.dll 2001.12.4720.2572 181,760 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Comadmin.dll 2001.12.4720.2572 420,352 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Comrepl.dll 2001.12.4720.2572 285,184 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Comsvcs.dll 2001.12.4720.2572 3,366,912 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Comuid.dll 2001.12.4720.2572 1,977,856 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Es.dll 2001.12.4720.2572 701,440 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Msdtcprx.dll 2001.12.4720.2572 1,337,344 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Msdtctm.dll 2001.12.4720.2572 3,096,064 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Msdtcuiu.dll 2001.12.4720.2572 486,400 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Mtxclu.dll 2001.12.4720.2572 207,872 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Mtxdm.dll 2001.12.4720.2572 47,616 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Mtxoci.dll 2001.12.4720.2572 322,048 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Ole32.dll 5.2.3790.2572 3,999,744 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Olecli32.dll 5.2.3790.2572 252,416 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Olecnv32.dll 5.2.3790.2572 90,112 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Rpcss.dll 5.2.3790.2572 859,136 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Stclient.dll 2001.12.4720.2572 149,504 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Txflog.dll 2001.12.4720.2572 301,568 17-Nov-2005 02:45 IA-64 SP1 Not Applicable Wcatsrv.dll 2001.12.4720.2572 273,920 17-Nov-2005 02:45 x86 SP1 WOW Wcatsrvut.dll 2001.12.4720.2572 619,520 17-Nov-2005 02:45 x86 SP1 WOW Wclbcatex.dll 2001.12.4720.2572 104,960 17-Nov-2005 02:45 x86 SP1 WOW Wclbcatq.dll 2001.12.4720.2572 514,048 17-Nov-2005 02:45 x86 SP1 WOW Wcolbact.dll 2001.12.4720.2572 58,880 17-Nov-2005 02:45 x86 SP1 WOW Wcomadmin.dll 2001.12.4720.2572 196,608 17-Nov-2005 02:45 x86 SP1 WOW Wcomsvcs.dll 2001.12.4720.2572 1,268,736 17-Nov-2005 02:45 x86 SP1 WOW Wcomuid.dll 2001.12.4720.2572 596,480 17-Nov-2005 02:45 x86 SP1 WOW Wes.dll 2001.12.4720.2572 238,592 17-Nov-2005 02:45 x86 SP1 WOW Wmsdtcprx.dll 2001.12.4720.2572 470,528 17-Nov-2005 02:45 x86 SP1 WOW Wmsdtcuiu.dll 2001.12.4720.2572 165,888 17-Nov-2005 02:45 x86 SP1 WOW Wmtxclu.dll 2001.12.4720.2572 78,848 17-Nov-2005 02:45 x86 SP1 WOW Wmtxdm.dll 2001.12.4720.2572 20,992 17-Nov-2005 02:45 x86 SP1 WOW Wmtxoci.dll 2001.12.4720.2572 111,104 17-Nov-2005 02:45 x86 SP1 WOW Wole32.dll 5.2.3790.2572 1,247,232 17-Nov-2005 02:45 x86 SP1 WOW Wolecli32.dll 5.2.3790.2572 75,776 17-Nov-2005 02:45 Not Applicable SP1 WOW Wolecnv32.dll 5.2.3790.2572 38,912 17-Nov-2005 02:45 x86 SP1 WOW Wstclient.dll 2001.12.4720.2572 64,000 17-Nov-2005 02:45 x86 SP1 WOW Wtxflog.dll 2001.12.4720.2572 98,816 17-Nov-2005 02:45 x86 SP1 WOW
Windows Server 2003 SP1, x64
File name File version File size Date Time Platform SP requirement Service branch Catsrv.dll 2001.12.4720.2572 418,304 17-Nov-2005 02:45 x64 SP1 Not Applicable Catsrvut.dll 2001.12.4720.2572 1,083,904 17-Nov-2005 02:45 x64 SP1 Not Applicable Clbcatex.dll 2001.12.4720.2572 175,104 17-Nov-2005 02:45 x64 SP1 Not Applicable Clbcatq.dll 2001.12.4720.2572 882,688 17-Nov-2005 02:45 x64 SP1 Not Applicable Colbact.dll 2001.12.4720.2572 97,280 17-Nov-2005 02:45 x64 SP1 Not Applicable Comadmin.dll 2001.12.4720.2572 288,768 17-Nov-2005 02:45 x64 SP1 Not Applicable Comrepl.dll 2001.12.4720.2572 188,928 17-Nov-2005 02:45 x64 SP1 Not Applicable Comsvcs.dll 2001.12.4720.2572 2,194,944 17-Nov-2005 02:45 x64 SP1 Not Applicable Comuid.dll 2001.12.4720.2572 1,478,144 17-Nov-2005 02:45 x64 SP1 Not Applicable Es.dll 2001.12.4720.2572 365,568 17-Nov-2005 02:45 x64 SP1 Not Applicable Msdtcprx.dll 2001.12.4720.2572 830,464 17-Nov-2005 02:45 x64 SP1 Not Applicable Msdtctm.dll 2001.12.4720.2572 2,073,088 17-Nov-2005 02:45 x64 SP1 Not Applicable Msdtcuiu.dll 2001.12.4720.2572 291,328 17-Nov-2005 02:45 x64 SP1 Not Applicable Mtxclu.dll 2001.12.4720.2572 144,896 17-Nov-2005 02:45 x64 SP1 Not Applicable Mtxdm.dll 2001.12.4720.2572 30,208 17-Nov-2005 02:45 x64 SP1 Not Applicable Mtxoci.dll 2001.12.4720.2572 175,104 17-Nov-2005 02:45 x64 SP1 Not Applicable Ole32.dll 5.2.3790.2572 2,546,688 17-Nov-2005 02:45 x64 SP1 Not Applicable Olecli32.dll 5.2.3790.2572 131,584 17-Nov-2005 02:45 x64 SP1 Not Applicable Olecnv32.dll 5.2.3790.2572 56,832 17-Nov-2005 02:45 x64 SP1 Not Applicable Rpcss.dll 5.2.3790.2572 698,368 17-Nov-2005 02:45 x64 SP1 Not Applicable Stclient.dll 2001.12.4720.2572 101,888 17-Nov-2005 02:45 x64 SP1 Not Applicable Txflog.dll 2001.12.4720.2572 180,224 17-Nov-2005 02:45 x64 SP1 Not Applicable Wcatsrv.dll 2001.12.4720.2572 273,920 17-Nov-2005 02:45 x86 SP1 WOW Wcatsrvut.dll 2001.12.4720.2572 619,520 17-Nov-2005 02:45 x86 SP1 WOW Wclbcatex.dll 2001.12.4720.2572 104,960 17-Nov-2005 02:45 x86 SP1 WOW Wclbcatq.dll 2001.12.4720.2572 514,048 17-Nov-2005 02:45 x86 SP1 WOW Wcolbact.dll 2001.12.4720.2572 58,880 17-Nov-2005 02:45 x86 SP1 WOW Wcomadmin.dll 2001.12.4720.2572 196,608 17-Nov-2005 02:45 x86 SP1 WOW Wcomsvcs.dll 2001.12.4720.2572 1,268,736 17-Nov-2005 02:45 x86 SP1 WOW Wcomuid.dll 2001.12.4720.2572 596,480 17-Nov-2005 02:45 x86 SP1 WOW Wes.dll 2001.12.4720.2572 238,592 17-Nov-2005 02:45 x86 SP1 WOW Wmsdtcprx.dll 2001.12.4720.2572 470,528 17-Nov-2005 02:45 x86 SP1 WOW Wmsdtcuiu.dll 2001.12.4720.2572 165,888 17-Nov-2005 02:45 x86 SP1 WOW Wmtxclu.dll 2001.12.4720.2572 78,848 17-Nov-2005 02:45 x86 SP1 WOW Wmtxdm.dll 2001.12.4720.2572 20,992 17-Nov-2005 02:45 x86 SP1 WOW Wmtxoci.dll 2001.12.4720.2572 111,104 17-Nov-2005 02:45 x86 SP1 WOW Wole32.dll 5.2.3790.2572 1,247,232 17-Nov-2005 02:45 x86 SP1 WOW Wolecli32.dll 5.2.3790.2572 75,776 17-Nov-2005 02:45 Not Applicable SP1 WOW Wolecnv32.dll 5.2.3790.2572 38,912 17-Nov-2005 02:45 x86 SP1 WOW Wstclient.dll 2001.12.4720.2572 64,000 17-Nov-2005 02:45 x86 SP1 WOW Wtxflog.dll 2001.12.4720.2572 98,816 17-Nov-2005 02:45 x86 SP1 WOW
Windows Server 2003, x86
File name File version File size Date Time Catsrv.dll 2001.12.4720.445 258,560 17-Nov-2005 03:09 Catsrvut.dll 2001.12.4720.445 584,192 17-Nov-2005 03:09 Clbcatex.dll 2001.12.4720.445 98,304 17-Nov-2005 03:09 Clbcatq.dll 2001.12.4720.445 490,496 17-Nov-2005 03:09 Colbact.dll 2001.12.4720.445 56,832 17-Nov-2005 03:09 Comadmin.dll 2001.12.4720.445 189,440 17-Nov-2005 03:09 Comrepl.dll 2001.12.4720.445 86,528 17-Nov-2005 03:09 Comsvcs.dll 2001.12.4720.445 1,209,344 17-Nov-2005 03:09 Comuid.dll 2001.12.4720.445 565,248 17-Nov-2005 03:09 Es.dll 2001.12.4720.445 226,816 17-Nov-2005 03:09 Msdtcprx.dll 2001.12.4720.445 445,952 17-Nov-2005 03:09 Msdtctm.dll 2001.12.4720.445 965,120 17-Nov-2005 03:09 Msdtcuiu.dll 2001.12.4720.445 160,768 17-Nov-2005 03:09 Mtxclu.dll 2001.12.4720.445 76,288 17-Nov-2005 03:09 Mtxdm.dll 2001.12.4720.445 18,944 17-Nov-2005 03:09 Mtxoci.dll 2001.12.4720.445 109,056 17-Nov-2005 03:09 Ole32.dll 5.2.3790.445 1,193,984 17-Nov-2005 03:09 Olecli32.dll 5.2.3790.445 72,192 17-Nov-2005 03:09 Olecnv32.dll 5.2.3790.445 36,352 17-Nov-2005 03:09 Rpcproxy.dll 5.2.3790.141 26,112 16-Mar-2004 03:17 Rpcrt4.dll 5.2.3790.141 659,968 16-Mar-2004 03:17 Rpcss.dll 5.2.3790.445 296,960 17-Nov-2005 03:09 Stclient.dll 2001.12.4720.445 60,416 17-Nov-2005 03:09 Txflog.dll 2001.12.4720.445 95,232 17-Nov-2005 03:09
Windows Server 2003 SP1, x86
File name File version File size Date Time Platform SP requirement Catsrv.dll 2001.12.4720.2572 273,920 17-Nov-2005 03:20 x86 SP1 Catsrvut.dll 2001.12.4720.2572 619,520 17-Nov-2005 03:20 x86 SP1 Clbcatex.dll 2001.12.4720.2572 104,960 17-Nov-2005 03:20 x86 SP1 Clbcatq.dll 2001.12.4720.2572 514,048 17-Nov-2005 03:20 x86 SP1 Colbact.dll 2001.12.4720.2572 58,880 17-Nov-2005 03:20 x86 SP1 Comadmin.dll 2001.12.4720.2572 196,608 17-Nov-2005 03:20 x86 SP1 Comrepl.dll 2001.12.4720.2572 88,576 17-Nov-2005 03:20 x86 SP1 Comsvcs.dll 2001.12.4720.2572 1,268,736 17-Nov-2005 03:20 x86 SP1 Comuid.dll 2001.12.4720.2572 596,480 17-Nov-2005 03:20 x86 SP1 Es.dll 2001.12.4720.2572 238,592 17-Nov-2005 03:20 x86 SP1 Msdtcprx.dll 2001.12.4720.2572 470,528 17-Nov-2005 03:20 x86 SP1 Msdtctm.dll 2001.12.4720.2572 1,009,664 17-Nov-2005 03:20 x86 SP1 Msdtcuiu.dll 2001.12.4720.2572 165,888 17-Nov-2005 03:20 x86 SP1 Mtxclu.dll 2001.12.4720.2572 78,848 17-Nov-2005 03:20 x86 SP1 Mtxdm.dll 2001.12.4720.2572 20,992 17-Nov-2005 03:20 x86 SP1 Mtxoci.dll 2001.12.4720.2572 111,104 17-Nov-2005 03:20 x86 SP1 Ole32.dll 5.2.3790.2572 1,247,232 17-Nov-2005 03:20 x86 SP1 Olecli32.dll 5.2.3790.2572 75,776 17-Nov-2005 03:20 Not Applicable SP1 Olecnv32.dll 5.2.3790.2572 38,912 17-Nov-2005 03:20 x86 SP1 Rpcss.dll 5.2.3790.2572 421,888 17-Nov-2005 03:20 x86 SP1 Stclient.dll 2001.12.4720.2572 64,000 17-Nov-2005 03:20 x86 SP1 Txflog.dll 2001.12.4720.2572 98,816 17-Nov-2005 03:20 x86 SP1
To work around this problem, restart the computer.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
APPLIES TO Microsoft COM+ 1.5, when used with: Microsoft Windows Server 2003 Service Pack 1 Microsoft Windows Server 2003, Standard Edition (32-bit x86) Microsoft Windows Server 2003, Enterprise Edition (32-bit x86) Microsoft Windows Server 2003, Datacenter Edition (32-bit x86) kbwinserv2003sp2fix kbqfe kbfix kbbug kbpubtypekc KB904388
Provide feedback on this information
Did this information solve your problem?
Was this information relevant?
What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback.
Thank you! Your feedback is used to help us improve our support content. For more assistance options, please visit the
Help and Support Home Page .
Back to the top
