When you connect a Serial Bus Protocol 2 (SBP-2) device, such as an IEEE 1394 device, to a Microsoft Windows XP-based computer, you may experience the following symptoms:

•	The SBP-2 device stops responding (hangs) or does not work.
•	The SBP-2 device is not displayed in Device Manager.
•	IEEE 1394 devices that are already connected to the computer stop responding or do not work.

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To resolve this problem, download the update for Windows XP from the Microsoft Download Center Web site.

The following file is available for download from the Microsoft Download Center:

Download the WindowsXP-KB904412-v2-x86-ENU.exe package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=A2091337-A0EA-4B34-B19F-B6EC04C1F2D2)

Release Date: October 7, 2005

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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