Article ID: 905308 - Last Review: February 8, 2006 - Revision: 1.2 You receive an error message when you try to install Commerce Server 2002 components by using the Setup program after you install Commerce Server 2002 Service Pack 2SYMPTOMSAfter you install Microsoft Commerce Server 2002 Service Pack 2 (SP2), you try to install the Direct Mail component or other Microsoft Commerce Server 2002 components by using the Setup program (Setup.exe). When you do this, the installation is unsuccessful. Additionally, you receive the following error message: Setup has detected that a newer build of Commerce Server is already installed. If you would like to install an older build, you must first remove the newer build using Add/Remove Programs in the Control Panel. CAUSEThis problem occurs because the Setup program does not support installing Commerce Server 2002 components after Commerce Server 2002 SP2 is installed.
RESOLUTIONTo resolve this problem and install Commerce Server 2002 components, follow these steps:
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