Article ID: 905431 - Last Review: December 11, 2006 - Revision: 3.4

You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive

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SYMPTOMS

When you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:
Incorrect function.
When you click OK in the error message, you receive the following error message:
You do not have access to the folder 'drive:\'. See your administrator for access to this folder.
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CAUSE

This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.
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WORKAROUND

To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.

Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.

For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.
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MORE INFORMATION

For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
279157  (http://support.microsoft.com/kb/279157/ ) Description of CD-R and CD-RW recording in Windows XP
317525  (http://support.microsoft.com/kb/317525/ ) Description of the CD-ROM recording feature in Windows Server 2003

For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:
http://office.microsoft.com/en-us/powerpoint/HP052727561033.aspx (http://office.microsoft.com/en-us/powerpoint/HP052727561033.aspx)
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APPLIES TO
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Students and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office XP Professional
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Publisher 2000 Standard Edition
  • Microsoft Word 2000
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Keywords: 
kbsavefile kbtshoot kbprb KB905431
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