Session Summary

Thursday, August 18, 2005

This Support WebCast will present information to help you troubleshoot Offline Address Book (OAB) download issues in Microsoft Exchange Server. The WebCast will focus on how to troubleshoot issues that occur when the OAB is generated or downloaded.

This is a Level 200 (http://support.microsoft.com/default.aspx?scid=gp;en-us;webcastlevels&sd=gn) session presented by Matt Richoux.

Matt Richoux is a support engineer for the Enterprise Business Application Group. He specializes in Exchange Administration with Customer Support Services (CSS). During his time at Microsoft, Matt has been an acting technical lead and contributed to the Microsoft Knowledge Base. He has worked at Microsoft for over three years. Before he joined at Microsoft, Matt worked with Microsoft Exchange Server as a consultant and as an Exchange administrator.

Viewing the Presentation

To view, click this link: View this On-demand Recording (Length: 27 minutes)

This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster and is best viewed with a minimum screen resolution of 800 X 600.

Offline viewing download (http://download.microsoft.com/download/0/d/c/0dc23b8a-8c06-4861-98e6-55d6b6ed1257/wc081805-offline.exe)- If you wish to download a copy of this broadcast to your local hard drive for off-line viewing, we provide this as a separate file (self-extracting .exe) that you can download.

Additional Resources

Download the presentation (http://download.microsoft.com/download/0/d/c/0dc23b8a-8c06-4861-98e6-55d6b6ed1257/wc081805.exe) - This is a Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (http://www.microsoft.com/downloads/details.aspx?FamilyID=428d5727-43ab-4f24-90b7-a94784af71a4&DisplayLang=en) (1,911 KB).

Read the transcript from this event (http://download.microsoft.com/download/0/d/c/0dc23b8a-8c06-4861-98e6-55d6b6ed1257/wct081805.exe)


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