Troubleshoot graphics issues in Fable: The Lost Chapters

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Article ID: 905587 - View products that this article applies to.
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INTRODUCTION

This article describes the known graphics issues in Microsoft Fable: The Lost Chapters and provides information and troubleshooting steps to resolve those issues.

RESOLUTION

Issues related to monitors

Fable: The Lost Chapters provides support for a variety of resolution settings based on what your video card supports. However, the monitor that you are using may not support all these resolutions. Any display problems that you experience when you play the game may occur because of your display configuration. Your display configuration includes the video card, the monitor, the drivers, and so on. We recommend that you try various resolutions in-game so that you can revert to another setting if the monitor does not support the chosen resolution. See the documentation for the monitor that you are using, or visit the monitor manufacturer's Web site for information about the native resolutions of the monitor.

Issues related to video cards

For some video cards that have at least 64 MB of memory, you may receive an error message that states that your video card does not meet the minimum requirements. Your video card may have 64 MB of memory but does not provide the texel and pixel shader support that Fable: The Lost Chapters requires. See your video card documentation, or visit the video card manufacturer's Web site for information about the capabilities of your video card.
Nvidia GeForce cards
Issue 1

When you start the game, the screen will turn black, but you can still hear music playing. To resolve this issue, download and install the latest Nvidia drivers. To do this, visit the following Nvidia Web site:
http://www.nvidia.com
Issue 2

When you start the game, you cannot see certain text in the game. Or, certain text in the game is distorted. To resolve this issue, turn off antialiasing support. To do this, follow these steps:
  1. Start the game.
  2. Click Options.
  3. Click Video Options.
  4. Change the antialiasing to OFF.
  5. Click OK.

Issue 3: Runtime error

When you start the game on a computer that has GeForce2 MX 400, GeForce4 MX 420, GeForce4 MX 440, GeForce4 MX 440SE, GeForce4 MX 4000, GeForce4 MX 4400, or GeForce MX 460, you may receive a Microsoft Visual C++ Runtime Library error message that resembles the following:
Runtime Error! C:\Program Files\Microsoft Games\Fable - The Lost Chapters\Fable.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. These video cards are not supported.
To resolve this issue, upgrade to a video card or a chipset that has support for Pixel and Vertex shaders. For a list of unsupported video cards, click the following article number to view the article in the Microsoft Knowledge Base:
905588 Fable: The Lost Chapters: minimum system requirements
Radeon 9200
When you play the game, it runs slowly and sometimes stops responding. To resolve this issue, download and install the latest video card drivers from the following ATI Web site:
http://ati.amd.com
Game stops responding on SIS 760
When you are playing the game, it may stop responding. There is no workaround for this issue. We recommend that you purchase and install a video card that is supported by Fable: The Lost Chapters. If you need help with purchasing or installing a video card, contact the manufacturer of the computer. Or, you can return the game at the point of purchase. For information about the Microsoft Satisfaction Guarantee, visit the following Microsoft Web site::
http://www.microsoft.com/mscorp/productrefund/refund.mspx

Properties

Article ID: 905587 - Last Review: September 28, 2011 - Revision: 7.0
APPLIES TO
  • Fable: The Lost Chapters PC
Keywords: 
dftsdahomeportal kbdisplay kberrmsg kbgames kbtshoot kbinfo KB905587

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