Help and Support
 

powered byLive Search

An Excel 2003 chart may be truncated or cutoff when you view or save the Excel 2003 chart as a Web page

Article ID:905875
Last Review:September 25, 2007
Revision:2.4
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows registry
On This Page

SYMPTOMS

When you view or save a Microsoft Office Excel 2003 chart as a Web page, the Excel 2003 chart may be truncated or cutoff on the right-side and on the bottom of the Excel 2003 chart.

Back to the top

CAUSE

This problem may occur when the Excel 2003 chart has been resized to a much larger size.

Back to the top

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Back to the top

Service pack information

This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 (http://support.microsoft.com/kb/870924/) How to obtain the latest service pack for Office 2003

After you install the service pack, follow the steps that are listed in the "How to enable the hotfix" section of the article to set the MaxOffscreenBitmapSize registry key and to activate the hotfix.

Back to the top

Hotfix information

Back to the top

How to obtain the hotfix

This issue is fixed in the Excel 2003 post-Service Pack 2 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
898778 (http://support.microsoft.com/kb/898778/) Description of Excel 2003 post-Service Pack 2 hotfix package: November 10, 2005
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Back to the top

How to enable the hotfix

1.Quit Excel 2003.
2.Click Start, click Run, type regedit in the Open box, and then click OK.
3.Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\GELPrefs
4.After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
5.Type MaxOffscreenBitmapSize, and then press ENTER.
6.Right-click MaxOffscreenBitmapSize, and then click Modify.
7.In the Value data box, type a value that is greater than 3072, and then click OK.

Note In some circumstances, you may have to type a large value in the Value data box to prevent this problem. An example of a large value is 10,000.
8.On the File menu, click Exit to quit Registry Editor.

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Office 2003 Service Pack 3.

Back to the top


APPLIES TO
Microsoft Office Professional Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Office Student and Teacher Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Office Basic Edition 2003
Microsoft Office Excel 2003

Back to the top

Keywords: 
kbregistry kboffice2003sp3fix kbexpertiseinter kboffice2003presp3fix kbqfe kbbug kbfix kbpubtypekc KB905875

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.