Four lights flash red on your Xbox 360 console

Four lights around the power button flash red on your Xbox 360 console. Four flashing lights indicates that the console does not detect an audio/video (AV) cable.

Note Four flashing red lights will not appear on consoles that have both an AV port and an HDMI port.

Solution 1: Disconnect and then reconnect the AV cable

If the power button on your Xbox 360 console is surrounded by four flashing red lights, there might be a problem with your AV cable. The AV cable connects your console to your television.



Let's see if disconnecting and reconnecting your AV cable fixes the problem.

To disconnect and reconnect your AV cable

1. Turn off your Xbox 360 console and television.
2. Disconnect the cable from the AV port on the back of your console.
   
   
   Collapse this imageExpand this image

   
3. Unplug the AV connectors from your television.
   
   
   Collapse this imageExpand this image

   
4. Reconnect the AV cable to the AV port on your console.
   
   
   Collapse this imageExpand this image

   
5. Plug in the AV connectors back into your television. The AV connectors match the colors of the component video, the composite video, and audio ports on your television.
   
   
   Collapse this imageExpand this image

   
6. Turn on your television and console.

Are there still four flashing lights around your console's power button? If not, you've fixed the problem.

If you still have four flashing lights, try the next solution.

Solution 2: Try a different AV cable

Try using a different AV cable to connect your console to your television.

Using a different AV cable is the best way to figure out whether the four flashing red lights issue is a problem with the cable or with your console.

Here are a couple ways you can obtain a second AV cable:

• Borrow a friend's working AV cable.
• Buy a new Xbox 360 AV cable from a store or from the Xbox online catalog (http://www.xbox.com/en-US/hardware/catalog.aspx?st=av+cable&g=202000000&sd=2&p=1&c=10) .