Article ID: 906679
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
Consider the following scenario. In Microsoft Office Excel 2003, you use the Open and Repair option to repair a worksheet. The file contains a Dynamic Data Exchange (DDE) link. In this scenario, the DDE link is removed from the worksheet. Additionally, you experience the following symptoms:
If you save and then reopen the repaired Excel worksheet, you receive the following error message:
When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
To see what data this error report contains, click here.
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This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
After you install the service pack, follow the steps that are listed in the "How to enable the hotfix" section of the article to set the
DDELinkLoadRepairFixregistry key and to activate the hotfix.
Hotfix informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
How to obtain the hotfixThis issue is fixed in the Excel 2003 post-Service Pack 2 Hotfix Package that is dated November 7, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
903240Note This hotfix will not fix a repaired Excel worksheet in which DDE links were removed.
(http://support.microsoft.com/kb/903240/ )Description of the Excel 2003 post-Service Pack 2 hotfix package: November 7, 2005
How to enable the hotfixTo enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 3.
To open an Excel worksheet by using the Open and Repair option in Excel 2003, follow these steps: