FIX: You receive an error message when you try to rebuild the master database after you have installed hotfix builds in SQL Server 2000 SP4 64-bit
Bug #: 474664 (SQL Server 8.0) Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release. On This PageSUMMARYThis article describes the following about this hotfix
release:
SYMPTOMSIn SQL Server 2000, you receive an error message when you try to rebuild the master database. This problem occurs when the following conditions are true:
The installer has encountered an unexpected error installing
this package. This may indicate a problem with this package. The error code is
2920. If you try to rebuild the master database by running the Setup program graphical user interface (GUI) in verbose log mode, the following message is written to the Setup log file: DEBUG: Error 2920: Source
directory not specified for file bcp.exe.13DAFE9F_3C2C_41B4_9C0D_08E0F1D73D6A.
For a list of all publicly released SQL Server 2000
Post-Service Pack 4 hotfixes, see the following article in the Microsoft
Knowledge Base:894905 (http://support.microsoft.com/kb/894905/) Cumulative list of the hotfixes that are available for SQL Server 2000 SP4
RESOLUTIONThe installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Prerequisites
Restart informationYou do not have to change the registry after you apply this hotfix.Registry informationYou do not have to change the registry.Hotfix file informationThis hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to update a product fully to the latest build.The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. SQL Server 2000 64-bit version, build 2156
SQL Server 2000 64-bit version, build 2159
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATION
For more information about the naming
schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 (http://support.microsoft.com/kb/822499/)
New naming schema for Microsoft SQL Server software update
packages
For more information about the terminology that Microsoft uses when it corrects software after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe
Microsoft software updates
MORE INFORMATIONRebuild the master databaseYou may have to rebuild the master database on computers that have SQL Server 2000 SP4 installed and on computers that have SQL Server 2004 post-SP4 hotfix builds installed. To do this, follow these steps:Note You cannot use the Setup program GUI to rebuild the master database on computers that have SQL Server 2000 SP4 installed.
APPLIES TO
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