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You receive an "Invalid Product ID" error message when you try to validate Windows on a Windows Embedded for Point of Service-based or a Windows XP Embedded-based computer
Article ID: 906893 - View products that this article applies to.
Consider the following scenario. You are using a Microsoft Windows Embedded for Point of Service-based or a Microsoft Windows XP Embedded-based computer. You try to obtain a download that is located on the Microsoft Download Center or on the Microsoft Windows Update Web site. The download requires that you complete the Windows Genuine Advantage validation process. When you try to complete the Windows Genuine Advantage validation process, you receive the 0x80080220 error code and the following error message:
When you try to run the Windows Validation Assistant to verify that your copy of Windows is legal, you receive the following error message:
Invalid Product ID
You are unable to run the Windows Validation Assistant. Your Product ID is in an invalid format, possibly because your system has been tampered with. The Windows Validation Assistant requires you to be running Windows XP or Windows Server 2003. The Windows Validation Assistant also must be run in Internet Explorer.
This issue occurs because the Windows Genuine Advantage validation control does not include support for Windows Embedded for Point of Service-based or Windows XP Embedded-based computers.
To work around this issue, update your computer by installing the latest critical updates. To do this, use one of the following methods.
Method 1: Turn on Automatic UpdatesTo turn on Automatic Updates, follow these steps:
Method 2: Use Windows Update CatalogTo use Windows Update Catalog to download critical updates, follow these steps:
As of September 2005, the Windows Genuine Advantage development team is working on an update to the Windows Genuine Advantage validation tool.
To verify whether your copy of Windows is legal, follow these steps: