You cannot sustain a connection for longer than 3 to 10 minutes between a Windows Server 2003 Service Pack 1-based computer and a Linux-based computer

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SYMPTOMS

You cannot sustain a connection for longer than 3 to 10 minutes between a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer and a Linux-based computer through a site-to-site Internet Protocol security (IPsec) virtual private network (VPN) tunnel. When the connection is lost, the Linux-based computer tries to reestablish the connection by using Quick Mode. However, the Linux-based computer cannot reestablish the connection.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit x86-based versions with Service Pack 1

   Date         Time   Version           Size  File name
   --------------------------------------------------------
   01-Sep-2005  12:12  5.2.3790.2522  383,488  Oakley.dll
   01-Sep-2005  12:12  5.2.3790.2522  271,872  Woakley.dll
   01-Sep-2005  12:12  5.2.3790.2522   43,008  Arpidfix.exe

Windows Server 2003, 64-bit Itanium-based versions with Service Pack 1

   Date         Time   Version           Size  File name     Platform
   ------------------------------------------------------------------
   01-Sep-2005  12:12  5.2.3790.2522  530,432  Oakley.dll    IA-64
   01-Sep-2005  12:12  5.2.3790.2522  271,872  Woakley.dll   x86
   01-Sep-2005  12:12  5.2.3790.2522   74,752  Arpidfix.exe  IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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