You receive a "Stop 0x00000051 REGISTRY_ERROR" message when a corrupted user profile is loaded on a computer that is running Windows Server 2003

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Article ID: 907317 - View products that this article applies to.
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SYMPTOMS

When a corrupted user profile is loaded on a computer that is running Microsoft Windows Server 2003, the computer stops responding. When this problem occurs, you receive the following error message:
Stop 0x00000051 REGISTRY_ERROR

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
   Date         Time   Version              Size  File name  Service pack
   ----------------------------------------------------------------------
   10-Sep-2005  00:14  5.2.3790.407    2,411,520  Ntkrnlmp.exe 
   09-Sep-2005  23:37  5.2.3790.407    2,067,456  Ntkrnlpa.exe   
   09-Sep-2005  23:37  5.2.3790.407    2,112,000  Ntkrpamp.exe
   10-Sep-2005  00:06  5.2.3790.407    2,210,304  Ntoskrnl.exe
   04-May-2005  00:47  5.2.3790.324      355,840  Srv.sys
   10-Sep-2005  00:56  5.2.3790.2527   2,454,016  Ntkrnlmp.exe        SP1
   09-Sep-2005  14:28  5.2.3790.2527   2,268,160  Ntkrnlpa.exe        SP1
   10-Sep-2005  00:27  5.2.3790.2527   2,308,096  Ntkrpamp.exe        SP1
   10-Sep-2005  00:56  5.2.3790.2527   2,416,128  Ntoskrnl.exe        SP1
   10-Sep-2005  00:36  5.2.3790.2527      32,256  Arpidfix.exe        SP1
Windows Server 2003, 64-bit Itanium-based versions
   Date         Time   Version              Size  File name  Service pack
   ----------------------------------------------------------------------
   09-Sep-2005  14:29  5.2.3790.407    5,614,080  Ntkrnlmp.exe
   09-Sep-2005  14:29  5.2.3790.324      994,304  Srv.sys
   09-Sep-2005  14:29  5.2.3790.2527   6,484,480  Ntkrnlmp.exe        SP1
   09-Sep-2005  14:29  5.2.3790.2527      74,752  Arpidfix.exe        SP1
Windows Server 2003, 64-bit x64-based versions
   Date         Time   Version              Size  File name
   --------------------------------------------------------------
   09-Sep-2005  14:29  5.2.3790.2527   4,418,048  Ntkrnlmp.exe
   09-Sep-2005  14:29  5.2.3790.2527   4,445,184  Ntoskrnl.exe
   09-Sep-2005  14:29  5.2.3790.2527      43,008  Arpidfix.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 907317 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbqfe kbhotfixserver kbwinserv2003sp1fix kbwinserv2003presp1fix kbbug kbfix KB907317

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