Select the product you need help with
How to enable tracing in Microsoft Dynamics CRMArticle ID: 907490 - View products that this article applies to. On This PageINTRODUCTIONThis article describes how to enable tracing in Microsoft Dynamics CRM More informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 Microsoft Dynamics CRM lets you create trace files that monitor the actions that are performed by Microsoft CRM. Trace files are helpful when you have to troubleshoot error messages or other issues in Microsoft CRM.
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in WindowsYou can create unmanaged trace files and managed trace files. The information in the unmanaged and managed trace files is determined by required and optional registry entries that you create manually. You create these registry entries on the Microsoft CRM server or on the computer that is running the Microsoft CRM client for Microsoft Office Outlook after you install Microsoft CRM or the Microsoft CRM client for Outlook. In Microsoft Dynamics CRM 2011, you can also enable tracing by using Windows PowerShell applets. See the "Enable trace settings through Windows PowerShell" section for more information. Required registry entriesThe following are the required registry entries. For more information about the location of these registry entries, see the "Registry entry locations" section.Collapse this table
Optional registry entriesThe following are the optional registry entries.Collapse this table
Enable trace settings through Windows PowerShellNote These changes made in Windows PowerShell do not update the Registry. These changes update the DeploymentProperties and ServerSettingsProperties tables in the MSCRM_CONFIG database.Register the cmdlets
To obtain a list of the current settings, type the following command: Get-CrmSetting TraceSettings The output will resemble the following:CallStack : TrueCategories : *:ErrorDirectory : c:\crmdrop\logsEnabled : FalseFileSize : 10ExtensionData : System.Runtime.Serialization.ExtensionDataObject Set the trace settings
$setting.Enabled=$False Note The format of the example commands for each value should be as follows:$setting.Enabled=$EnabledValue ($True or $False) $setting.CallStack=$StackValue ($True or $False) $setting.Categories="*:Verbose" $setting.Directory="C:\Program Files\Microsoft Dynamics CRM\Trace" $setting.FileSize=10 The output will resemble the following: CallStack : TrueCategories : *:ErrorDirectory : c:\crmdrop\logsEnabled : TrueFileSize : 10ExtensionData : System.Runtime.Serialization.ExtensionDataObject Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011 trace log file locationsWhen you create a trace in Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011, the TraceDirectory registry key is ignored. For tracing on the Microsoft Dynamics CRM 4.0 server and the Microsoft Dynamics CRM 2011 server, the trace log file is created in the following folder:Drive:\Program Files\Microsoft Dynamics CRM\Trace For tracing on the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook and for tracing on Microsoft Dynamics CRM 4.0 Data Migration Manager, the trace log file is created in the following folder if you do not have Update Rollup 7 or a later cumulative update: DriveName:\Documents and Settings\ InstallingUser \Application Data\Microsoft\MSCRM\Traces For tracing on the Microsoft Dynamics CRM 2011 client for Microsoft Office Outlook and the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook and for tracing on Microsoft Dynamics CRM 4.0 Data Migration Manager, the trace log file is created in the following folder if you have Update Rollup 7 or a later cumulative update installed: DriveName:\ InstallingUser \Local Settings\Application Data\Microsoft\MSCRM\Traces Registry entry locationsThe Microsoft CRM server tracing registry entries are located in the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\MSCRMClient HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRMBidsExtensions HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\DATA MIGRATION WIZARD Complete list of category values for the TraceCategories registry entryMicrosoft Dynamics CRM 2011
Trace level valuesComplete list of valid trace level values for TraceLevel
Sample category and trace level combinations
Default data values for optional registry values
Microsoft Dynamics CRM E-mail Router service tracingHow to enable tracing for the Microsoft Dynamics CRM E-mail Router
(http://support.microsoft.com/kb/2862024)
How to enable scheduled tracing for Microsoft Dynamics CRM ServerHow to enable Scheduled Tracing for Microsoft Dynamics CRM
(http://support.microsoft.com/kb/2862025)
How to enable tracing for the Microsoft Dynamics CRM for Outlook clientHow to enable tracing for the Microsoft Dynamics CRM for Outlook client
(http://support.microsoft.com/kb/2862031)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.PropertiesArticle ID: 907490 - Last Review: June 14, 2013 - Revision: 19.0
| Article Translations
 |
Back to the top
