Two lights flash red on the front of your Xbox 360 console

1. Let your Xbox 360 console cool. You may have to wait several hours for your console to cool enough. Don't turn on your Xbox 360 console when the console is hot.
2. Verify that your Xbox 360 console is well ventilated by making sure that the console is not in an enclosed space. After your console displays two flashing red lights, you may hear the fans operating even when the console is off. This helps cool down the console more quickly. For console ventilation tips, see "More information."
3. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, visit the following Xbox Web site:
   http://www.xbox.com/support/ (http://www.xbox.com/support/)

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• Don't block any ventilation openings on your Xbox 360 console.
• Don't put your Xbox 360 console on a bed, on a sofa, on a carpet floor, or on any other soft surface that may block ventilation openings.
• Don't put your Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
• Don't put your Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

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Additional support

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