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Article ID: 907534 - Last Review: April 15, 2009 - Revision: 14.3

Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red

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SYMPTOMS

Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red.

You see the following indicator on the front panel of your Xbox 360 console repeatedly flashing on and off.
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Three Flashing Red Lights

CAUSE

The three flashing red lights may indicate that there is a hardware problem in your Xbox 360 console or power supply.

MORE INFORMATION

Try the following troubleshooting steps.

Step 1

When you turn on the console, look at the light on the Xbox 360 Power Supply. In the left column of the following table, identify the picture that shows the color of the light that is illuminated on your Xbox 360 Power Supply. Click the link in the right column to access the related troubleshooting article in the Microsoft Knowledge Base.

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Xbox 360 Power Supply light is red.
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Redlight
906101  (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the power supply light is red
Xbox 360 Power Supply light is orange.
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Orangelight
906102  (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange
Xbox 360 Power Supply light is turned off.
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Nolightilluminated
906103  (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the power supply light is not illuminated
Xbox 360 Power Supply light is green.
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Greenlight
If your Xbox 360 Power Supply light is green, go to step 2 (the following section).

Step 2

Turn off the console. Wait 10 seconds, and then turn on the console again to see whether this problem occurs again.

If restarting your Xbox 360 console does not resolve the issue and your console continues to display three flashing red lights, you can submit a console-repair request online. (See the following section.)

Additional support

For more information about how to start the online console repair process, please visit one of the following Web Page links:
Inside the United States:

http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)
Outside the United States:

http://www.xbox.com/support/ (http://www.xbox.com/support/)
Note Online console repair service is currently not available in all countries and regions.
For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

APPLIES TO
  • Microsoft XBox 360 Video Game System
  • Microsoft Xbox 360 Hard Drive (20 GB)
  • Microsoft Xbox
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