Article ID: 907535 - Last Review: April 1, 2009 - Revision: 8.2 One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you do not receive an error code or error messageOn This PageSYMPTOMSThis article describes a problem in which a light on the front of your Xbox 360 console may flash red, but you don't receive an error message on your television or display. The following indicator flashes on and off on the front panel of your Xbox 360 console: Collapse this image ![]() If one red light is flashing and you receive a specific error message or code, see "References/links." CAUSEThis problem may be caused by a hardware failure in your Xbox 360 console. THINGS TO TRYTry the following resolutions in the order in which they are listed:
Additional supportIf the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:U.S. customers - Online console
repair http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair) Outside the United States - Online console repair http://www.xbox.com/support/ (http://www.xbox.com/support/) Note
Online console repair service is currently not available in all
countries and regions. For more information about how
to contact Xbox Customer Support directly, please visit the following Microsoft Web
site:http://www.xbox.com/support/contact
(http://www.xbox.com/support/contact)
References/linksIf you receive one of the specific error codes that are listed in this section, click the appropriate article number to view the article in the Microsoft Knowledge Base: 917874
(http://support.microsoft.com/kb/917874/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
927746
(http://support.microsoft.com/kb/927746/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive the error code and message: "E66. System Error. Contact Xbox Customer Support"
927747
(http://support.microsoft.com/kb/927747/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive the error code and message: "E71. System Error. Contact Xbox Customer Support"
941377
(http://support.microsoft.com/kb/941377/
)
Your Xbox 360 console displays the error message E74
If you do not see any of the error numbers that are listed here and you receive the error message, "System Error. Contact Xbox Customer Support" in multiple languages, click the following article number to view the article in the Microsoft Knowledge Base:907536
(http://support.microsoft.com/kb/907536/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive the error message: "System Error. Contact Xbox Customer Support" in multiple languages
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