One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you do not receive an error code or error message

This article describes a problem in which a light on the front of your Xbox 360 console may flash red, but you don't receive an error message on your television or display.

The following indicator flashes on and off on the front panel of your Xbox 360 console:

If one red light is flashing and you receive a specific error message or code, see "References/links."

This problem may be caused by a hardware failure in your Xbox 360 console.

Try the following resolutions in the order in which they are listed:

1. Turn off your Xbox 360 console, disconnect and reconnect all cables, and then again turn on your console. If this step doesn't resolve the problem, try step 2.
2. Turn off the console, and then disconnect any connected accessories, such as controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Disk. With these accessories removed, restart the console to see whether the problem persists and to pinpoint whether the problem involves the console or an accessory. If this step doesn't resolve the problem, try step 3.
3. If you continue to experience the problem, contact Xbox Customer Service.
   
   If the Xbox Customer Service agent cannot help you resolve the problem, you may have to return your Xbox 360 console to Microsoft for repair. For more information about how to contact Xbox Customer Support or to request repair of your Xbox 360 console, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

Additional support

If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites: For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:

If you receive one of the specific error codes that are listed in this section, click the appropriate article number to view the article in the Microsoft Knowledge Base:If you do not see any of the error numbers that are listed here and you receive the error message, "System Error. Contact Xbox Customer Support" in multiple languages, click the following article number to view the article in the Microsoft Knowledge Base: