Article ID: 907592 - Last Review: November 12, 2009 - Revision: 8.2 After changing the position of your Xbox 360 console, the orientation of the lights on the Ring of Light on the front of your console do not change as expectedOn This PageSYMPTOMSThe circle of four lights (Ring of Light) that is located on your console does not change orientation as expected when you move your console from the vertical position to the horizontal position or from the horizontal position to the vertical position. CAUSEIf the green lights in the Ring of Light do not change orientation when you change the console orientation, the console orientation sensor may be faulty. THINGS TO TRY
MORE INFORMATIONThe Xbox 360 console detects the vertical position of the console and rotates the display of the Ring of Light to reflect the change in position. Each quadrant remains fixed relative to your perception of up and down. For example, if the upper-left quadrant in the Ring of Light is illuminated on a vertically positioned console, the console changes which quadrant is illuminated when you move the console to a horizontal position. Therefore, the relative position of the illuminated quadrant remains fixed, regardless of whether the console is in a horizontal or vertical position. Important Before you move your console, make sure that your console is not turned on and that you have removed any discs from the DVD tray. For more information about the Ring of Light, click the following article numbers to view the articles in the Microsoft Knowledge Base: 907535
(http://support.microsoft.com/kb/907535/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red, and you do not receive an error code
907536
(http://support.microsoft.com/kb/907536/
)
One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive the error message: "System Error" in multiple languages
907533
(http://support.microsoft.com/kb/907533/
)
Two lights flash red on the front of your Xbox 360 console
907534
(http://support.microsoft.com/kb/907534/
)
Three lights flash red on the front of your Xbox 360 console
906652
(http://support.microsoft.com/kb/906652/
)
Four lights flash red on the front of your Xbox 360 console
Additional supportIf the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links:United States customers - Online console
repair
(http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?
redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?
step=repair)
Outside the United States - Online console
repair
(http://www.xbox.com/support/)
For more information about how
to contact Xbox Customer Support directly, please visit the following Microsoft Web
site:Note:
Online console repair service is currently not available in all
countries and regions. http://www.xbox.com/support/contact
(http://www.xbox.com/support/contact)
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