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Article ID: 907658 - Last Review: June 2, 2006 - Revision: 1.3

FIX: The Windows Media Player process may unexpectedly quit when Internet Explorer is configured to use administrator-approved ActiveX controls

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SYMPTOMS

When Microsoft Internet Explorer is configured to use administrator-approved ActiveX controls, the Microsoft Windows Media Player process or the process that is hosting the Windows Media Player control may unexpectedly quit.

CAUSE

The Internet Explorer API that Windows Media Player calls does not correctly handle the parameter that Windows Media Player passes to the API. Therefore, an access violation occurs.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Media Player release that contains this hotfix.

Download information

The following file is available for download from the Microsoft Download Center:
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Download
Download the WindowsMedia10-KB907658-x86-INTL.exe package now. (http://download.microsoft.com/download/e/c/7/ec708dc6-f615-464e-96df-fce1a1db5139/windowsmedia10-kb907658-x86-intl.exe)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size       File name
   -----------------------------------------------------
   07-Sep-2005  11:07  10.0.0.3955  5,533,696  Wmp.dll

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Media Player 10
Keywords: 
atdownload kbfix kbqfe KB907658

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