Description of Outlook 2002 post-Service Pack 3 hotfix package: October 3, 2005

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Article ID: 908126 - View products that this article applies to.
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Summary

Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:
  • Issue that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart the computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated October 3, 2005.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you perform one of the actions in Outlook 2002, the program unexpectedly quits:
    • You try to start Outlook 2002.
    • You click Rules and Alerts on the Tools menu.
    Additionally, you receive the following error message:
    Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

    To see what data this error report contains, click here.
    When you view the data in the error report, the error report contains an error signature that is similar to one of the following error signatures:
    Collapse this tableExpand this table
    Application nameApplication versionModule nameModule versionOffset
    Outlook.exe10.0.6757.0Outllib.dll10.0.6757.0004e2fe9
    This issue may occur when the rules contain actions that are null or blank.

More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • The optimized version and the full-file version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

    For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    832671 Description of Microsoft Office XP Service Pack 3
  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.

    For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
  • The full-file version of this hotfix is also the administrative version of this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or to modify any registry keys to enable the hotfix that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Outlookff.mspNot applicable5,880,32003-Oct-200516:55Not applicable
Outlookop.mspNot applicable3,820,54403-Oct-200516:55Not applicable
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cdooff.dll10.0.6777.0236,23219-Sep-200518:36x86
Dlgsetp.dll10.0.6711.080,58408-Apr-200400:24x86
Dumpster.dll10.0.6711.039,62408-Apr-200400:24x86
Envelope.dll10.0.6753.0105,16023-Feb-200523:30x86
Exsec32.dll_000110.0.6729.0346,82427-Aug-200402:52Not applicable
Impmail.dll10.0.6740.0137,92811-Nov-200410:48x86
Msoutl.olb10.0.6732.0207,55217-Sep-200420:27Not applicable
Oladd.fae10.0.6713.0187,07205-May-200401:47Not applicable
Olappt.fae10.0.6713.0170,68805-May-200401:47Not applicable
Oljrnl.fae10.0.6713.0137,92005-May-200401:47Not applicable
Olmail.fae10.0.6711.0133,82408-Apr-200400:24Not applicable
Oltask.fae10.0.6713.0166,59205-May-200401:47Not applicable
Outlcm.dll10.0.6711.0543,42408-Apr-200400:24x86
Outllib.dll10.0.6778.06,339,27230-Sep-200511:52x86
Outlmime.dll10.0.6711.092,87208-Apr-200400:24x86
Outlook.exe10.0.6778.047,81630-Sep-200511:52x86
Outlph.dll10.0.6737.0125,63222-Oct-200420:52x86
Outlvbs.dll_000110.0.6711.047,81608-Apr-200400:24Not applicable

Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

References

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 908126 - Last Review: October 27, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbemail kberrmsg kbqfe kbhotfixserver kbfix kbhotfixrollup kbofficexppostsp3fix KB908126

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