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How to prevent children from downloading content from Xbox LIVE Marketplace

Article ID:908212
Last Review:July 23, 2008
Revision:3.1
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SUMMARY

As a parent, you may want to restrict the content that a young gamer can see and download. Fortunately, the "Family Settings" feature in the System section of the Xbox Dashboard lets you set restrictions. Just follow the step-by-step descriptions in this article to set restrictions for user created content and premium content that is available on Xbox LIVE.
Note To make any changes to the Family Settings section of a child’s profile, you must first sign in to the child’s profile. You will also have to know the Windows Live ID credentials (the e-mail address and password that you use to sign in to the Windows Live ID) for the parent’s Windows Live ID account. The parent’s Windows Live ID account determines the access to the Family Settings section in the console.

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THINGS TO TRY

To configure the content settings, follow these steps:
1. In the System section in the Xbox Dashboard, select Family Settings, and then select Xbox LIVE Controls.
2. Use the on-screen keyboard to enter the password for the Windows Live ID account that you used when you signed up for Xbox LIVE.
3.Select Content, and then select one of the following options:
Member Content
If you select the Member Content option, you can restrict your child from viewing content that was created by other users.
Downloadable Content
If you select the Downloadable Content option, you can restrict your child from purchasing premium content.
4. Select from the following settings based on the option that you selected in the previous step:
Member Content
Allowed
Friends Only
Blocked
Downloadable Content
Allowed
Blocked
Note Family Settings can prevent users from not just playing certain content, but also from seeing certain content in the Xbox LIVE Marketplace and in the Download Content area of a game title.

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Additional support

Please visit the following Web site for information about how to contact Xbox Customer Support:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

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APPLIES TO
Microsoft XBox 360 Video Game System
Microsoft Xbox

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