FIX: The Business Activity Services Messaging Adapter does not work as expected in BizTalk Server 2004 after you install Windows SharePoint Services Service Pack 2

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SYMPTOMS

After you install Microsoft Windows SharePoint Services Service Pack 2 (SP2), the Business Activity Services (BAS) Messaging Adapter does not work as expected. The BAS Messaging Adapter cannot receive messages from the BAS site and submit the messages to Microsoft BizTalk Server 2004.

Additionally, BAS and Business Activity Monitoring (BAM) integration does not work correctly. When this problem occurs, BAM displays hyperlinks to activity-related documents that no longer exist in SharePoint.

However, the BAS Messaging Adapter still sends messages to SharePoint as expected.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft BizTalk Server 2004 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size    File name
   ------------------------------------------------------------------------------------------
   21-Sep-2005  21:50  3.0.6149.0  36,864  Microsoft.biztalk.kwtpm.stsadaptereventhandler.dll

Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.

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