Article ID: 908655 - Last Review: Tuesday, 10 April 2012 - Revision: 3.0

Add or edit Xbox LIVE payment options

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SUMMARY

This article describes how to add or edit payment options associated with an Xbox LIVE account.

To remove a payment option from an Xbox LIVE account, please see the following article:

934510  (http://support.microsoft.com/kb/934510/ ) Remove a payment option from an Xbox LIVE account

MORE INFORMATION

Add or edit a payment option

To add a new payment option or edit an existing one, use one of the following methods.

Add or edit payment options from the Xbox Dashboard

  1. Go to My Xbox and sign in using the Xbox LIVE profile you want to modify.
  2. In the Account Management panel, select Manage Account.
  3. Select Memberships.
  4. Select the membership that you want to change.
  5. Select Change Payment Options.
  6. Select Add Credit Card or select an existing credit card, and then select Edit Payment Options.
  7. Enter your new credit card information or edit the existing information.

Add or edit payment options when adding Microsoft Points

  1. When you make a purchase from Xbox LIVE Marketplace, select Change Payment Option.
  2. Select Add Credit Card or select an existing credit card, and then select Edit Payment Options.
  3. Enter your new credit card information or edit the existing information.

Add or edit payment options from Xbox.com

  1. Go to https://live.xbox.com/account (https://live.xbox.com/account) .
  2. Sign in using your Windows Live ID credentials.
  3. Under Account Information, click Edit Payment Options.
  4. Click Add a new Credit Card, or click Edit next to your existing credit card.
  5. Follow the on-screen instructions to complete the process.

Add PayPal to your Xbox LIVE account

  1. Go to https://live.xbox.com/account (https://live.xbox.com/account) .
  2. Sign in using your Windows Live ID credentials.
  3. Under Account Information, click Edit Payment Options.
  4. Click Add PayPal.
  5. Follow the on-screen instructions.

Note You will need to have an existing PayPal account and your PayPal login and password to complete the process.

PayPal is not available in all regions. For information on where PayPal is available, please see the following article:

2544412 (http://visualkb/VKBWebService/ViewContent.aspx?PortalId=1&scid=kb;en-US;2544412) The countries where PayPal is available as an Xbox LIVE payment option

If you receive the following error message when adding PayPal, it means that the PayPal account you are trying to add is not supported:

Error: 8382025C

Xbox LIVE only supports PayPal accounts which have a credit card or confirmed bank account as a funding source. You can add update your PayPal account or try using a different paypal account

Xbox Support

Please visit the following website for information about how to contact Xbox Support:
support.xbox.com/contact-us (http://support.xbox.com/contact-us)

  • Xbox LIVE
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