Article ID: 908874 - Last Review: July 16, 2009 - Revision: 10.12 Which ports are required to be open for Xbox LIVE on your router or firewallImportant This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer. INTRODUCTIONYou have to open ports only if one of the following condition is true:
MORE INFORMATIONIf there is a firewall or a router between the Xbox console and the networking hardware, and if the Xbox LIVE test reports an NAT problem, you may have to make configuration changes to enable communication on the specific network ports that are required by Xbox LIVE. This reconfiguration is known as "port forwarding." If you use an Xbox LIVE-compatible device or a Windows Vista-compatible device that has the correct firmware installed, you should not have to make these changes. For more information about how to determine whether your networking hardware is compatible with Xbox LIVE, click the following article number to view the article in the Microsoft Knowledge Base: 944293
(http://support.microsoft.com/kb/944293/
)
How to find out if your networking hardware is compatible with the Xbox LIVE Service
If your device is not on the compatible list, and if you experience the symptoms that are described in the "Introduction" section, you can try to open the following ports:
You can also review Xbox documentation online about port forwarding. To do this, visit the following Xbox support Web site: http://support.xbox.com/support/en/us/nxe/xboxlive/getconnected/CompatibleNetworkEquipment/CompatibleNetworkingEquipment.aspx
(http://support.xbox.com/support/en/us/nxe/xboxlive/getconnected/CompatibleNetworkEquipment/CompatibleNetworkingEquipment.aspx)
On the Choose a Topic menu, select How To. Then, select the “How to use port forwarding” topic for the appropriate router.Additionally, you can visit the Xbox.com official forums to see whether other users are experiencing the same problem. APPLIES TO
| Article Translations
|


Back to the top
