Article ID: 909170 - Last Review: October 4, 2011 - Revision: 5.0

While your Xbox 360 console is connected to a Microsoft Windows XP Media Center-based computer, you receive the error message: "802.11a wireless network is recommended to connect to Windows Media Center"

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SYMPTOMS

When you connect your Xbox 360 console to a Microsoft Windows XP Media Center-based computer, you may receive the following message:
802.11b/g Wireless Network

Your console is connected to an 802.11b or 802.11g wireless network. An 802.11a wireless network is recommended to connect to Windows Media Center.

You may experience performance problems while viewing TV or other video over the current network connection.

[Continue using this connection]

[A- Accept]
[B- Back]
[X- Cancel]
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CAUSE

You may receive this message if the network that you use to connect your Xbox 360 console to a Windows XP Media Center-based computer is an 802.11b or an 802.11g wireless network.
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THINGS TO TRY

  1. This message is not a problem that requires resolution. This message is a notification, not an error message. For details about this message, see "More Information."
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MORE INFORMATION

When you use an 802.11b/g wireless connection, other devices on the 2.4-gigahertz (GHz) frequency can impede performance for audio or video playback from a Windows XP Media Center-based computer. Devices that use the 2.4-GHz frequency include cordless phones, microwaves, and some other consumer devices.

802.11a uses the 5-GHz frequency. However, you can connect at up to 54 megabits per second (Mbps) bandwidth. The 5-GHz frequency typically has less interference because of the smaller number of products that use this frequency.

If you notice performance issues on an 802.11b/g wireless network, use an 802.11a wireless network. Or, use a wired connection that enables a 100 Mbps or higher bandwidth connection.
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Additional support

Please visit the following Web site for information about how to contact Xbox Customer Support:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)
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APPLIES TO
  • Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
  • Xbox
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