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Article ID: 909501 - Last Review: November 4, 2005 - Revision: 1.0

Interactive buttons on a Web page disappear after you save the Web page in FrontPage 2003

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows registry
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SYMPTOMS

You add interactive buttons to a Web page in Microsoft Office FrontPage 2003. After you save the Web page, the interactive buttons disappear in Design view or in Preview view.
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CAUSE

This problem occurs if the temporary folder for FrontPage 2003 is corrupted or missing. Therefore, FrontPage 2003 cannot save the interactive buttons with the correct path.
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RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve the problem, follow these steps.
  1. Quit FrontPage 2003.
  2. Create a temporary folder. For example, create the following folder:
    C:\temporary
  3. Click Start, click Run, type regedit, and then click OK.
  4. Locate the following registry key
    HKEY_CURRENT_USER\Software\Microsoft\FrontPage
  5. Right-click the FrontPage subkey, point to New, click String Value, type FrontPageTemp, and then press ENTER.
  6. Double-click FrontPageTemp, type the path of the temporary folder that you created in step 2, and then press ENTER. For example, type C:\temporary.
  7. Start FrontPage 2003.
  8. Add interactive buttons to the Web page. Then, save the Web page.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office FrontPage 2003
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Keywords: 
kbprb KB909501
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