Article ID: 909605 - View products that this article applies to.
This article helps you set the power options so that you are not prompted for a password when a Microsoft Windows XP based-computer resumes from standby.
To have us set the power options for you, go to the "Fix it for me" section. To set the power options yourself, go to the "Let me fix it myself" section.
To set the power options automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
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Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
Manual steps to change the power optionsTo manually set the power options in Windows XP so that you are not prompted for a password when your computer resumes from standby, follow these steps:
Check whether the problem is fixed by resuming the computer from standby. If you are not prompted for a password, you are finished with this article. If the problem is not fixed, you can contact support